[rhn-users] How To Get The Entitlements To Which We Are Entitled

[katsumi liquer]

Hi Matt,

I just recently had the same problem. The reason was because the
Entitlements we were entitled too were not connected with our Account
ID. In your case, I imagine that the current RHN network account
you're using isn't connected properly with the entitlements you
purchased. I called RedHat's toll free number, and the were able to
locate the other accounts and merge that data into the current account
-- I imagine that they can do the same for you, hopefully.

Take care,
katsu

On 8/9/06, Matt Brock <mbrock at gameaccount.com> wrote:
> Hi.
>
> I set up an account in Red Hat Network some time ago. Since then we've
> bought quite a few copies of Red Hat Enterprise Linux 4 ES with support.
>
> I can add systems to my account in RHN but none of the systems have
> Software Channel Entitlements so I can't do anything useful with them. I
> think we should have Software Channel Entitlements because of the
> support that we purchased. How do I translate all the copies of Red Hat
> with support that we bought into Software Channel Entitlements within
> Red Hat Network?
>
> Any help on this would be much appreciated because I can't find anything
> about this within the online help, and nothing immediately obvious
> appears when I search through my mailing list archive.
>
> Many thanks.
>
> Matt.
>
> --
> Matt Brock
> Systems Administrator
>
> GameAccount
> 77 Oxford Street
> London W1D 2ES
>
> Phone: +44 (0)20 7659 2515
> Fax:   +44 (0)20 7659 2233
> Email: mbrock at gameaccount.com
> Web:   http://www.gameaccount.com/
>
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