[rhn-users] System fails to check in with RHN

[Hiren Patel]

hi, does /var/log/up2date give you any more information?
you could tail the log file and restart the rhnsd service and see if it
gives any useful information.

On Tue, 2007-05-08 at 11:02 +0100, d.qureshi at mdx.ac.uk wrote:
> On Fri, 04 May 2007 22:19:11 +0200 Herta Van den Eynde
> <herta.vandeneynde at gmail.com> wrote:
> > Is that the mail saying that the system is no longer "checking in"
> > with Red Hat?  In that case, it's a connection issue.  The mail
> > basically tells you it hasn't received any info from the systems for a
> > given period of time.
> > 
> 
> Yes thats right,I receive the following email notification:-
> 
> This is the RHN Status Report for your account xxxxxx, as of 5/6/07
> 5:48:21 AM EDT.
> 
> This email will be sent when any of the following apply to the
> specified
> systems:
> 
> 1.  The system fails to check in with RHN within a 24-hour window.
> 2.  The system registers scheduled action activity.
> 
> Errata Synopses:
> 
> Systems Not Checking In:
> -------------------------
> The following systems recently stopped checking in with Red Hat
> Network:
> 
> System Id    System Name  Last Checkin
> 094820202    systema        2007-05-04 07:46:42.0
> 
> Please note that inactive systems cannot receive any updates.
> 
> Follow this url to see the full list of inactive systems:
> http://rhn.redhat.com/rhn/systems/Inactive.do
> Disabling this email:
> 
> 
> 
> > Your system should be running a process that makes the connection (the
> > name of the process escapes me, and I'm not in easy reach of a Red Hat
> > system at the moment - try a 'ps auxw | grep rhn'), and of course,
> > your network (+ firewall settings) should allow this process to
> > connect to Red Hat.
> > 
> 
> Running 'ps auxw | grep rhn' reveals the following processes:-
> root      7271  0.0  0.0  3564  564 ?      S    Feb23   0:09 rhnsd
> --interval 240
> 
> root      6695  0.0  0.2 13612 8156 ?      S    Apr24   0:00
> /usr/bin/python /usr/sbin/rhn_check
> 
> I have noticed that on all other Red Hat systems I can a rhnsd process
> but not /usr/sbin/rhn_check process. I started receiving these email
> notifications from 25th April 2007 onwards. 
> 
> What I have been doing is deleting the profile for this system and then
> registering it with RHN but after 1 or 2 days the system stops checking
> in with RHN.
> 
> 
> 
> This morning I received the same notification that the system had
> stopped "checking in". So time I just typed the following command on
> the system:- 
> 
> # rhn_check -v
> 
> Within 10 minutes the system was checking in with RHN. 
> 
> I wonder if the /usr/sbin/rhn_check process is hanging and is not
> allowing any connectivity with RHN?
> 
> 
> > P.S. If this is not the issue, could you post a copy of the mail message?
> 
> See above copy of email.
> 
> _______________________________________________
> rhn-users mailing list
> rhn-users at redhat.com
> https://www.redhat.com/mailman/listinfo/rhn-users
-- 
Hiren Patel

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