[rhos-list] Subscription-manager Register Time Out

Xu, HongnaX hongnax.xu at intel.com
Mon Sep 10 06:13:46 UTC 2012


Hi all

   I am new to Red Hat Openstack Preview, when I register my system to Red Hat Network<http://www.redhat.com/apps/register/connect/>, I encountered with time out error, is there anyone could help? (My Account Number: 1640425)

My steps as below:

1.       I went to www.redhat.com<http://www.redhat.com> to register a user who could use openstack preview.

2.       Then subscript an evaluation of 30 day Unsupported Red Hat Enterprise Linux Serve.

3.       Install my redhat Enterprise server of version 6.3.

4.       Setup the environment and proxy to access the network, then yum update to update the packages.

5.       then I use the command "subscription-manager register" to register, input the username and password in step 1.

6.       Several seconds later, I got "Network error, unable to connect to server." And the log in /var/log/rhsm/rhsm.log said that:
*************************
2012-09-10 13:59:54,541 [DEBUG]  @connection.py:147 - ContectConnection
2012-09-10 13:59:54,544 [INFO]  @connection.py:484 - Using certificate authentication: key = /etc/pki/consumer/key.pem, cert = /etc/pki/consumer/cert.pem, ca = /etc/rhsm/ca/, insecure = False
2012-09-10 13:59:54,544 [INFO]  @connection.py:495 - Connection Built: host: subscription.rhn.redhat.com, port: 443, handler: /subscription
2012-09-10 14:00:08,455 [INFO]  @connection.py:473 - Using basic authentication as: hongna
2012-09-10 14:00:08,455 [INFO]  @connection.py:495 - Connection Built: host: subscription.rhn.redhat.com, port: 443, handler: /subscription
2012-09-10 14:00:08,457 [DEBUG]  @connection.py:306 - Loading CA PEM certificates from: /etc/rhsm/ca/
2012-09-10 14:00:08,457 [DEBUG]  @connection.py:288 - Loading CA certificate: '/etc/rhsm/ca/candlepin-stage.pem'
2012-09-10 14:00:08,458 [DEBUG]  @connection.py:288 - Loading CA certificate: '/etc/rhsm/ca/redhat-uep.pem'
2012-09-10 14:00:08,458 [DEBUG]  @connection.py:327 - Making request: GET /subscription/users/hongna/owners
2012-09-10 14:01:11,825 [ERROR]  @managercli.py:101 - Error during registration: [Errno 110] Connection timed out
2012-09-10 14:01:11,825 [ERROR]  @managercli.py:102 - [Errno 110] Connection timed out
Traceback (most recent call last):
  File "/usr/share/rhsm/subscription_manager/managercli.py", line 781, in _do_command
    owner_key = self._determine_owner_key(admin_cp)
  File "/usr/share/rhsm/subscription_manager/managercli.py", line 877, in _determine_owner_key
    owners = cp.getOwnerList(self.username)
  File "/usr/lib/python2.6/site-packages/rhsm/connection.py", line 643, in getOwnerList
    return self.conn.request_get(method)
  File "/usr/lib/python2.6/site-packages/rhsm/connection.py", line 383, in request_get
    return self._request("GET", method)
  File "/usr/lib/python2.6/site-packages/rhsm/connection.py", line 333, in _request
    conn.request(request_type, handler, body=body, headers=headers)
  File "/usr/lib64/python2.6/httplib.py", line 914, in request
    self._send_request(method, url, body, headers)
  File "/usr/lib64/python2.6/httplib.py", line 951, in _send_request
    self.endheaders()
  File "/usr/lib64/python2.6/httplib.py", line 908, in endheaders
    self._send_output()
  File "/usr/lib64/python2.6/httplib.py", line 780, in _send_output
    self.send(msg)
  File "/usr/lib64/python2.6/httplib.py", line 739, in send
    self.connect()
  File "/usr/lib64/python2.6/site-packages/M2Crypto/httpslib.py", line 73, in connect
    raise error
error: [Errno 110] Connection timed out
************************

Best Regards,
Hongna

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