[rhos-list] Subscription-manager Register Time Out

[Xu, HongnaX]

Thanks, it works now.^_^

Best Regards,
Hongna

From: Yaniv Kaul [mailto:ykaul at redhat.com]
Sent: Monday, September 10, 2012 2:20 PM
To: Xu, HongnaX
Cc: rhos-list at redhat.com
Subject: Re: [rhos-list] Subscription-manager Register Time Out

On 09/10/2012 09:13 AM, Xu, HongnaX wrote:
Hi all

   I am new to Red Hat Openstack Preview, when I register my system to Red Hat Network<http://www.redhat.com/apps/register/connect/>, I encountered with time out error, is there anyone could help? (My Account Number: 1640425)

My steps as below:

1.       I went to www.redhat.com<http://www.redhat.com> to register a user who could use openstack preview.

2.       Then subscript an evaluation of 30 day Unsupported Red Hat Enterprise Linux Serve.

3.       Install my redhat Enterprise server of version 6.3.

4.       Setup the environment and proxy to access the network, then yum update to update the packages.

5.       then I use the command "subscription-manager register" to register, input the username and password in step 1.

You may need to use the following options in subscription-manager command line to work via a proxy (taken from 'man subscription-manager'):
       --proxy=PROXY
              Uses an HTTP proxy. The PROXY name has the format hostname:port.

       --proxyuser=PROXYUSERNAME
              Gives the username to use to authenticate to the HTTP proxy.

       --proxypass=PROXYPASSWORD
              Gives the password to use to authenticate to the HTTP proxy.


HTH,
Y.



6.       Several seconds later, I got "Network error, unable to connect to server." And the log in /var/log/rhsm/rhsm.log said that:
*************************
2012-09-10 13:59:54,541 [DEBUG]  @connection.py:147 - ContectConnection
2012-09-10 13:59:54,544 [INFO]  @connection.py:484 - Using certificate authentication: key = /etc/pki/consumer/key.pem, cert = /etc/pki/consumer/cert.pem, ca = /etc/rhsm/ca/, insecure = False
2012-09-10 13:59:54,544 [INFO]  @connection.py:495 - Connection Built: host: subscription.rhn.redhat.com, port: 443, handler: /subscription
2012-09-10 14:00:08,455 [INFO]  @connection.py:473 - Using basic authentication as: hongna
2012-09-10 14:00:08,455 [INFO]  @connection.py:495 - Connection Built: host: subscription.rhn.redhat.com, port: 443, handler: /subscription
2012-09-10 14:00:08,457 [DEBUG]  @connection.py:306 - Loading CA PEM certificates from: /etc/rhsm/ca/
2012-09-10 14:00:08,457 [DEBUG]  @connection.py:288 - Loading CA certificate: '/etc/rhsm/ca/candlepin-stage.pem'
2012-09-10 14:00:08,458 [DEBUG]  @connection.py:288 - Loading CA certificate: '/etc/rhsm/ca/redhat-uep.pem'
2012-09-10 14:00:08,458 [DEBUG]  @connection.py:327 - Making request: GET /subscription/users/hongna/owners
2012-09-10 14:01:11,825 [ERROR]  @managercli.py:101 - Error during registration: [Errno 110] Connection timed out
2012-09-10 14:01:11,825 [ERROR]  @managercli.py:102 - [Errno 110] Connection timed out
Traceback (most recent call last):
  File "/usr/share/rhsm/subscription_manager/managercli.py", line 781, in _do_command
    owner_key = self._determine_owner_key(admin_cp)
  File "/usr/share/rhsm/subscription_manager/managercli.py", line 877, in _determine_owner_key
    owners = cp.getOwnerList(self.username)
  File "/usr/lib/python2.6/site-packages/rhsm/connection.py", line 643, in getOwnerList
    return self.conn.request_get(method)
  File "/usr/lib/python2.6/site-packages/rhsm/connection.py", line 383, in request_get
    return self._request("GET", method)
  File "/usr/lib/python2.6/site-packages/rhsm/connection.py", line 333, in _request
    conn.request(request_type, handler, body=body, headers=headers)
  File "/usr/lib64/python2.6/httplib.py", line 914, in request
    self._send_request(method, url, body, headers)
  File "/usr/lib64/python2.6/httplib.py", line 951, in _send_request
    self.endheaders()
  File "/usr/lib64/python2.6/httplib.py", line 908, in endheaders
    self._send_output()
  File "/usr/lib64/python2.6/httplib.py", line 780, in _send_output
    self.send(msg)
  File "/usr/lib64/python2.6/httplib.py", line 739, in send
    self.connect()
  File "/usr/lib64/python2.6/site-packages/M2Crypto/httpslib.py", line 73, in connect
    raise error
error: [Errno 110] Connection timed out
************************

Best Regards,
Hongna





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