[Spacewalk-list] Get Internal Server Error CentOS 5.2

[Johannes Koenig]

Hi Jan,

in /var/log/tomcat5/catalina.out i found following messages as I try to 
open the Entitlement webpage of an organization that I'm creating and 
getting internal server error instead.

2008-08-07 06:54:47,145 [TP-Processor1] ERROR 
org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/rhn].[org.apache.jsp.WEB_002dINF.pages.admin.multiorg.orgsystemsubs_jsp] 
- Servlet.service() for servlet 
org.apache.jsp.WEB_002dINF.pages.admin.multiorg.orgsystemsubs_jsp threw 
exception
java.lang.NullPointerException
        at 
com.redhat.rhn.frontend.dto.OrgEntitlementDto.getUpperRange(OrgEntitlementDto.java:108)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at 
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
        at 
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:616)
        at org.apache.commons.el.ArraySuffix.evaluate(ArraySuffix.java:314)
        at 
org.apache.commons.el.ComplexValue.evaluate(ComplexValue.java:145)
        at 
org.apache.commons.el.ExpressionEvaluatorImpl.evaluate(ExpressionEvaluatorImpl.java:264)
        at 
org.apache.commons.el.ExpressionEvaluatorImpl.evaluate(ExpressionEvaluatorImpl.java:190)
        at 
org.apache.jasper.runtime.PageContextImpl.proprietaryEvaluate(PageContextImpl.java:929)
        at 
org.apache.jsp.WEB_002dINF.pages.admin.multiorg.orgsystemsubs_jsp._jspx_meth_bean_message_13(Unknown 
Source)
        at 
org.apache.jsp.WEB_002dINF.pages.admin.multiorg.orgsystemsubs_jsp._jspx_meth_c_when_2(Unknown 
Source)
        at 
org.apache.jsp.WEB_002dINF.pages.admin.multiorg.orgsystemsubs_jsp._jspx_meth_c_choose_2(Unknown 
Source)
        at 
org.apache.jsp.WEB_002dINF.pages.admin.multiorg.orgsystemsubs_jsp._jspx_meth_html_form_0(Unknown 
Source)
        at 
org.apache.jsp.WEB_002dINF.pages.admin.multiorg.orgsystemsubs_jsp._jspService(Unknown 
Source)
        at 
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:98)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
        at 
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
          ....
  2008-08-07 06:54:47,151 [TP-Processor1] ERROR 
com.redhat.rhn.frontend.servlets.SessionFilter - Error during 
transaction. Rolling back
javax.servlet.ServletException: javax.servlet.jsp.el.ELException: An 
error occurred while getting property "upperRange" from an instance of 
class com.redhat.rhn.frontend.dto.OrgEntitlementDto
        at 
org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:842)
        at 
org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:779)
        at 
org.apache.jsp.WEB_002dINF.pages.admin.multiorg.orgsystemsubs_jsp._jspService(Unknown 
Source)
        at 
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:98)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
...
2008-08-07 06:54:47,156 [TP-Processor1] ERROR 
org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/rhn].[action] 
- Servlet.service() for servlet action threw exception
java.lang.NullPointerException
...

Do you have any idea where the problem comes from?

Johannes


Jan Pazdziora wrote:
> On Wed, Aug 06, 2008 at 06:09:27AM +0200, Johannes Koenig wrote:
>   
>> some web pages of my spacewalk installation reports an internal server  
>> error.  As example when I created a new organization and when i want to  
>> go the subscription page I got the message internal server error. I  
>> don't find any log entry in the /var/log/rhn/* or /var/log/httpd/*.
>> Same problem I got with help pages. I have checked the installation logs  
>>     
>
> We need to know the exact page that gives you troubles -- it affects
> whether it is processed by mod_perl or by tomcat and that in turn
> affects where the error message goes.
>
> If the page that gives you Internal Server Error is a .pxt page, the
> error message will be in /var/log/httpd/ssl_error_log. If the page is
> a .do page, it will be in /var/log/tomcat5/catalina.out.
>
> Hope this helps,
>
>