[Spacewalk-list] getDmi in api returns empty

[A Robinson]

Thanks for the suggestion,

Ok, so the difference is whether there is an entry in the "system"
field of the rhnServerDmi table. By changing the database to have a
value in the system field of a record, the getDmi call works correctly
and returns a full populated structure.

As to why some systems populate the system field and some don't I'm
not sure. I can't remember properly but it might be because the
machine which filled in the system field was registered after doing a
restart, rather than all the other machines which were registered at
kickstart. -- The difference being in the services that are running.

A Robinson

On Thu, Nov 12, 2009 at 2:35 PM, Justin Sherrill <jsherril at redhat.com> wrote:
> A Robinson wrote:
>> doing rhn-profile-sync doesn't solve the problem unfortunately.
>> For information, I'm using spacewalk version 0.6 on 32bit Centos 5.3.
>>
>> Any suggestions what to do next?
>>
> Hrm.  Lets do this.  Connect to the Database:
>
> # sqlplus spacewalk/spacewalk at xe
>
> And then query the rhnServerDmi table:
>
> sql> select * from rhnServerDmi where server_id = 8675309;
>
> replacing 8675309 with the server's id.
>
> Do this on a 'bad' system and a 'good' system and see if there's any
> difference.
>
> -Justin
>
>
>
>> Thanks
>>
>> A Robinson
>>
>> On Thu, Nov 12, 2009 at 1:10 PM, Justin Sherrill <jsherril at redhat.com> wrote:
>>> A Robinson wrote:
>>>> They're real Dell servers. Really odd thing is some are identical
>>>> hardware, -- in one case the difference being one is used as a
>>>> spacewalk proxy and one isn't. Since the information gets into
>>>> spacewalk (and is shown on the hardware tab) I was suspicious it's a
>>>> spacewalk problem.
>>> This is really odd.  Does running 'rhn-profile-sync' on any of the
>>> clients fix the issue?
>>>
>>> -Justin
>>>
>>>
>>>>> On 11/11/09 4:02 PM, Colin Coe wrote:
>>>>>> Are they Xen para-virtualised guests?
>>>>> This actually happens for me as well, using RHN Satellite 5.3.  I have
>>>>> 2x HP dc5850 systems that have their DMI Info tab fully populated in the
>>>>> Satellite UI, but system.getDmi returns empty, just like the OP.
>>>>> However, I also have some Dell systems that system.getDmi works fine for.
>>>>>
>>>>> I haven't tried with Spacewalk yet, but sounds like it is similar.
>>>>>
>>>>> Vinny
>>>> __
>>
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