[Spacewalk-list] Need help to troubleshoot osa-dispatcher problem.

[Marco Giunta]

Hi,
same problem here, but we have:

client OSA Status is offline
OSA Ping System does not work
Scheduling any action does not trigger the client's osad to invoke rhn_check

I just have followed the same suggestions 
<https://www.redhat.com/archives/spacewalk-list/2010-November/msg00181.html>like 
Ron Helzer, but without luck ...

I have no errors in any log files:

jabber/sm create users and start sessions
jabber/c2s do registartions and authentications
jabber/s2s is connectd to the router at 127.0.0.1
osad/osa_dispatcher is connected to server


All was working well till upgrade, I really don't know what to do now ...

Regards,
   Marco


> i can't offer much help at the moment, i'm afraid, but can say that i 
> am seeing exactly the same behaviour.
>
> we just upgraded to 1.2 a couple of days ago.
>
> everything was working correctly in 1.1, but since the upgrade, the 
> osa-dispatcher fails to run correctly in the manner described below.
>
> haven't had much time to delve into it just yet, but have tried the 
> suggestions mentioned.
>
> any advice on what else may be worth tying would me much appreciated.
>
> thanks,
>
> richard
>
> *From:* spacewalk-list-bounces at redhat.com 
> [mailto:spacewalk-list-bounces at redhat.com] *On Behalf Of *Ron Helzer
> *Sent:* 09 December 2010 06:41
> *To:* spacewalk-list at redhat.com
> *Subject:* [Spacewalk-list] Need help to troubleshoot osa-dispatcher 
> problem.
>
> After upgrading from Spacewalk 1.1 to 1.2; osa-dispatcher seems to 
> have quit working.  I have exhausted my troubleshooting skills and 
> have been unable to determine the cause.
>
> What works:
>
>   client OSA Status is online
>   OSA Ping System works
>
> What doesn't work:
>
>   Scheduling any action does not trigger the client's osad to invoke 
> rhn_check
>
> Package versions:
>
>   osa-dispatcher-5.9.44-1.el5
>   jabberd-2.2.11-2.el5
>   spacewalk-setup-jabberd-1.3.1-1.el5
>
> I have followed the instructions at 
> https://www.redhat.com/archives/spacewalk-list/2010-November/msg00181.html 
> to update the jabberd configuration. Also tried some of the 
> suggestions offered in 
> https://www.redhat.com/archives/spacewalk-list/2010-November/msg00173.html 
> to no avail.
>
> Results of `tail -f /var/log/rhn/osa-dispatcher.log | grep osa_dispatcher`
>
>   2010/12/09 01:28:17 -04:00 13878 0.0.0.0 <http://0.0.0.0>: 
> osad/osa_dispatcher.process_once
>   2010/12/09 01:28:17 -04:00 13878 0.0.0.0 <http://0.0.0.0>: 
> osad/osa_dispatcher.process_once('Clients to be pinged:', None)
>   2010/12/09 01:28:17 -04:00 13878 0.0.0.0 <http://0.0.0.0>: 
> osad/osa_dispatcher.process_once('before process',)
>   2010/12/09 01:28:17 -04:00 13878 0.0.0.0 <http://0.0.0.0>: 
> osad/osa_dispatcher.process_once('after process',)
>   2010/12/09 01:28:17 -04:00 13878 0.0.0.0 <http://0.0.0.0>: 
> osad/osa_dispatcher.process_once('Not notifying jabber nodes',)
>
> It's as if osa-dispatcher just doesn't see that there's a pending 
> event it should notify osad of...
>

-- 
  -----------------------------------
|Marco Giunta - SISSA Computer Staff|
|Via Bonomea, 265                   |
|34136 - Trieste, Italy             |
|Tel: +39-40-3787-503               |
|Fax: +39-040-3787-528              |
|e-mail: giunta AT sissa.it         |
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