[Spacewalk-list] ProtocolError XMLRPC: 500 Internal Server Error when syncing to profile

[Jan Pazdziora]

On Thu, Mar 24, 2011 at 02:19:26PM +1300, Craig Ward wrote:
> Hi,
> 
> I've successfully registered some RHEL servers against my satellite
> server. The server is looking at the following channels:
> 
> Parent 5.5Server-x86_64 	Spacewalk Default Organization 	3116 	6
> Child 5Server-x86_64_updates 	Spacewalk Default Organization 	3292 	6
> Child epel5-x86_64 	Spacewalk Default Organization 	6329 	1
> Child spacewalk-client-x86_64 	Spacewalk Default Organization 	22 	6
> 
> I can apply updates fine, run a rhn_check on the server and it
> downloads around 200 updates successfully. Following the updates, I
> can still do a rhn_check and it returns fines (no packages to update).
> 
> However, if I try and roll back to a profile create before the updates
> were applied I receive a error 500 when running rhn_check:
> 
> # rhn_check -vvvv
> D: opening  db environment /var/lib/rpm/Packages joinenv
> D: opening  db index       /var/lib/rpm/Packages rdonly mode=0x0
> D: locked   db index       /var/lib/rpm/Packages
> D: opening  db index       /var/lib/rpm/Providename rdonly mode=0x0
> XMLRPC ProtocolError: <ProtocolError for <server name> /XMLRPC: 500
> Internal Server Error>
> D: closed   db index       /var/lib/rpm/Providename
> D: closed   db index       /var/lib/rpm/Packages
> D: closed   db environment /var/lib/rpm/Packages
> 
> 
> If I remove the package synchronisation job from the events for the
> server I can rhn_check again.
> 
> AFAIK I'm running the correct version of the rhn tools (from the
> spacewalk repo):
> 
> # rpm -qa | grep rhn
> yum-rhn-plugin-1.3.8-1.el5
> rhn-setup-1.3.12-1.el5
> rhnsd-4.9.8-1.el5
> rhn-client-tools-1.3.12-1.el5
> rhn-setup-gnome-1.3.12-1.el5
> rhnlib-2.5.33-1.el5
> rhn-check-1.3.12-1.el5
> 
> Any ideas?

Is there anything of interest in /var/log/httpd/*error_log? Was any
traceback email sent?

-- 
Jan Pazdziora
Principal Software Engineer, Satellite Engineering, Red Hat