[Spacewalk-list] "Architecture" problem with SL 6.3

Jan Hutař jhutar at redhat.com
Tue Oct 2 09:48:25 UTC 2012


On Tue, 25 Sep 2012 15:24:04 +0200 Andreas Kelle-Emden
<kelle-emden at rz.rwth-aachen.de> wrote:

> Hi,
> 
> I recently upgraded two machines from Scientific Linux 6.2 to
> 6.3 via Spacewalk. Worked fine, but now the clients don't get
> access to their software channels any more. Running rhn_check
> gives me the following error message:
> 
> ----
> An error has occurred:
> 
> Error Message:
>     Your account does not have access to any channels matching
> (release='6.3', arch='x86_64-redhat-linux')
> Error Class Code: 19
> Error Class Info: Architecture and OS version combination is
> not supported. Explanation:
>      An error has occurred while processing your request. If
> this problem persists please enter a bug report at
> bugzilla.redhat.com. If you choose to submit the bug report,
> please be sure to include details of what you were trying to
> do when this error occurred and details on how to reproduce
> this problem.
> ----
> 
> I'm a little confused about the architecture, because this
> should in my opinion still be set to "x86_64". Is this special
> to management with Spacewalk or is this a general bug in SL
> 6.3?
> 
> Andreas

Hello,
are your systems registered via activation key? Do you see
channels assigned to the system in WebUI? When you re-register
the client, is this still an issue? Is calling rhn-profile-sync
fixing it?

Regards,
Jan



-- 
Jan Hutar     Systems Management QA
jhutar at redhat.com     Red Hat, Inc.
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