[Spacewalk-list] trouble with kickstart profiles

[Armstrong, Kenneth Lawrence]

Apparently, according to the guy that I work with we don't have full on support (whatever that means), despite the fact that we are paying our third party vendor yearly for the subscription.

However, I'm still digging further into this.

At first I thought it was an issue with Cobbler not seeing the Kickstart profiles.  I ran 'cobbler profile list' and can see all of the profiles for the kickstart files that reside in /var/lib/rhn/kickstarts/wizard.

So then I thought that maybe something between Cobbler and Tomcat were causing the issue for the profiles to not be listed in the web page, since the first error that I see when tailing the /var/log/tomcat5/catalina.out log file was:

 "[TP-Processor8] ERROR com.redhat.rhn.manager.kickstart.cobbler.CobblerLoginCommand - XmlRpcFault while logging in.  most likely user doesn't have permissions.
redstone.xmlrpc.XmlRpcFault: cobbler.cexceptions.CX:'login failed"

So I tried to restart the Tomcat server by first stopping the service, cleaning out the work and temp folders from /var/cache/tomcat5 and then restarting the service.

Regardless, after those steps I am still getting the internal server error when trying to view the Kickstart profiles.

-Kenny

-----Original Message-----
From: spacewalk-list-bounces at redhat.com [mailto:spacewalk-list-bounces at redhat.com] On Behalf Of Tomas Lestach
Sent: Monday, August 19, 2013 12:40 PM
To: spacewalk-list at redhat.com
Subject: Re: [Spacewalk-list] trouble with kickstart profiles

----- Original Message -----
> From: "Kenneth Lawrence Armstrong" <klarmstrong2 at liberty.edu>
> To: spacewalk-list at redhat.com
> Sent: Monday, August 19, 2013 4:16:34 PM
> Subject: [Spacewalk-list] trouble with kickstart profiles
> 
> 
> 
> 
> 
> Hello all,
> 
> 
> 
> We have a Satellite (ver 5.4.1) server running on RHEL 5.9. I was 
> attempting to create a Kickstart profile, when I ran into an issue.

Hello,

please, open a support case on the Customer Portal or with Red Hat Support.

Regards,
--
Tomas Lestach
Red Hat Satellite Engineering, Red Hat


> 
> 
> 
> I was able to enter in the information, but when I clicked on 
> continue, I got the following:
> 
> 
> 
> The server experienced a problem which prevented your request from 
> being filled out. It may not be possible to execute this action at 
> this time.
> 
> 
> 
> I googled this and ran across something similar at 
> http://osdir.com/ml/spacewalk-list/2011-11/msg00034.html , however 
> SELinux is in Permissive mode on this server (I inherited this 
> system).
> 
> 
> 
> I thought I would check the permissions on the files in 
> /var/lib/rhn/kickstarts/wizard/ and everything is in 644 mode, and 
> owned (both user and group) by either root or tomcat. The directory 
> permission is set to 775, so that seems fine as well.
> 
> 
> 
> Any thoughts on where I can go to troubleshoot further?
> 
> 
> 
> Thanks.
> 
> 
> 
> -Kenny
> _______________________________________________
> Spacewalk-list mailing list
> Spacewalk-list at redhat.com
> https://www.redhat.com/mailman/listinfo/spacewalk-list

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