[Spacewalk-list] Clients show need for updates in GUI, but updates are not needed

[Andy Ingham]

Thanks, Michael.  I've looked at those logs as well and am noticing sql
connection errors such as:

/var/log/rhn/osa-dispatcher.log:2013/02/19 09:14:12 -04:00 2452 0.0.0.0:
osad/jabber_lib.main('ERROR', 'Traceback (most recent call last):\n  File
"/usr/share/rhn/osad/jabber_lib.py", line 117, in main\n
self.setup_config(config)\n  File "/usr/share/rhn/osad/osa_dispatcher.py",
line 112, in setup_config\n    rhnSQL.initDB()\n  File
"/usr/lib/python2.6/site-packages/spacewalk/server/rhnSQL/__init__.py",
line 124, in initDB\n    __init__DB(backend, host, port, username,
password, database)\n  File
"/usr/lib/python2.6/site-packages/spacewalk/server/rhnSQL/__init__.py",
line 55, in __init__DB\n    __DB.connect()\n  File
"/usr/lib/python2.6/site-packages/spacewalk/server/rhnSQL/driver_postgresql
.py", line 171, in connect\n    return self.connect(reconnect=0)\n  File
"/usr/lib/python2.6/site-packages/spacewalk/server/rhnSQL/driver_postgresql
.py", line 160, in connect\n    password=self.password)\nSQLConnectError:
(None, None, \'spaceschema\', \'Attempting Re-Connect to the database
failed\')\n')



Thankfully, it *does* appear that completely deleting and re-registering
clients does the trick.  I sure wish there was a quicker way to
consistently flush these errors across a large number of clients, though.

Andy

On 2/22/13 3:56 AM, "Michael Mraka" <michael.mraka at redhat.com> wrote:

Andy Ingham wrote:
% Hello list --
% 
% I've got a number of spacewalk clients that indicate in the GUI that they
% have critical updates needed, but the updates have been done (and yum on
% the client is happy).
% 
% I've tried everything I can think of to clear this discrepancy to no
avail
% (rhn-profile-sync, restarts of osad and rhnsd, GUI-forced "package
% verify", spacewalk server restart, re-registration of the client).
...
% <SNIP>
%  0, 'name': 'packages.verify'})
% XMLRPC ProtocolError: <ProtocolError for [SERVER FQDN HERE] /XMLRPC: 500
% Internal Server Error>

Hi Andy,

there should be more information about Internal Server Error in
/var/log/httpd/*error_log and/or /var/log/rhn/*.log.

Regards,

--
Michael Mráka
Satellite Engineering, Red Hat

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