Automating Retail the Red Hat way

I picture myself at the Red Hat booth engaging in thought provoking conversations with the attendees at the National Retailers Federation Conference in New York.  I take pause to review the Ten Commandments for Retail Business and Technology and think about the different ways Red Hat solutions effectively enable the business of retail.  What is interesting is that the salient, defining aspects of the retail industry can be intuitively paired up with logical solution sets from Red Hat — paving the way for seamless automation across the retail ecosystem the Red Hat way.  Join me as I walk you through the portions of retail that lend themselves for effective automation — we could even take a cue from the 6 ways automation impacts the enterprise in 2018!

Frictionless experience on a standardized foundation. Retail customers look for a frictionless experience whether it be doing the research on the item they are looking for, finding the one that best fits their needs, locating it through their preferred channel, making the payments as appropriate and most importantly, timely receipt at the location of their choice.  And yes, let us not forget returns and exchanges! Having a standard platform across various direct and indirect customer touch points including the Point-of-Sale as well as the infrastructure components including physical and virtual servers in the data center and the cloud serves as an effective foundation for frictionless operations.  Frictionless operations require open platforms that can interoperate with a multitude of software and hardware environments providing the retailer the freedom of choice.  If it does not matter to the end consumer, it should not matter to the IT teams either.  Red Hat Enterprise Linux gives you the tools you need to modernize your infrastructure, boost efficiency through standardization and virtualization, and ultimately prepare your datacenter for an open, hybrid cloud IT architecture. Red Hat® Virtualization takes you beyond bare metal to an open, agile foundation that performs on Linux and Windows platforms, reducing adoption complexities. Environment Standardized!

Modernized integration across the supply chain. It is not just infrastructure and applications that must be modernized — integration styles must be modernized too! New styles of integration are the hallmark of Digital Transformation.  A loosely-coupled approach with APIs — the synapses for the ecosystem of IoT — is one significant step towards pervasive integration.  The Retail ecosystem abounds with multiple networks of service providers, consumer product goods companies, and distributors that require timely integration across the extended enterprises.  And there is no one integration style that fits all! Red Hat® JBoss® Middleware is a family of lightweight, cloud-friendly, enterprise-grade products that help organizations accelerate, integrate and automate in an innovative manner.  Red Hat tools and services accelerate modern application development cycles. Integrating different systems and sharing data is key to maximizing business performance.  Business processes and rules automate the logic and event patterns in advance so that retailers can respond immediately to changing conditions. Integration modernized!

Omnipresence through the Omnichannel. A single, enterprise-wide view of the customer is vital to providing an omnichannel experience to the retail consumer.  Data abounds in plenty for the retailers — the real challenge is ensuring the timely availability of the right data.  Data — in reality — should be a dynamic supply chain rather than a static warehouse. Red Hat® JBoss® Data Virtualization is a data supply and integration solution that sits in front of multiple data sources and allows them to be treated as single source, delivering the needed data—in the required form—at the right time to any application or user. Omnipresence delivered!

Risk Management with Proactive Remediation. The art of mitigating risks is to prevent the related incidents from happening in the first place.  Proactive remediation is much more effective than reactive steps taken after the fact.  Just think about the potential customer data breaches that never make the headlines! Automation (Red Hat Ansible) is an essential and strategic component of management solutions across container, virtual, private, and public multi-cloud infrastructures (Red Hat CloudForms) that drive standards-based compliance (Red Hat Satellite) while predicting risk with prescriptive guidance to enhance security (Red Hat Insights). Risk remediated!

Embracing change with continuous innovation. Competitive retailers of today position themselves for the future with environments that embrace the trifecta of the business, technology and culture of Innovation.  For such retailers, change is a catalyst for driving continuous innovation.  Systemic innovation requires a collaborative mindset across the retail ecosystem.  Red Hat evangelizes the culture of open innovation starting with the Open Source community zeroing in on the context that matters to specific enterprises through the Red Hat Open Innovation Labs.  This is an environment where enterprises can immerse their teams in the best of open source tools, methods, and culture to transform the IT department from a cost center of today to an innovation center of tomorrow. Innovation Automated!

There you have it.

There are many more solutions from Red Hat that have meaningfully integrated multiple community projects into logical Red Hat products that have been hardened for enterprise-grade functionality with life-cycle management nurtured and provided by the Red Hat Product Management teams.  These include Red Hat OpenStack ® Platform (private cloud), Red Hat OpenShift (Let’s talk containers!), and software-defined Red Hat Storage.

So, what solutions best apply to your business needs?  This would be a great conversation for us to have if you can stop by the Red Hat Booth 743 at the National Retailers Federation conference.  

Not attending the conference? Why not talk to a Red Hatter?

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