Case study

Liquid Web improves customer service with Red Hat Training and Certification


Liquid Web, a managed web hosting company, prides itself on providing premium customer support. To meet the needs of its growing clientele, the company needed to ensure its support team had the necessary skills and knowledge. Liquid Web partnered with Red Hat to provide Red Hat® Training courses and Red Hat Certification exams to its support staff. In just a few years, Liquid Web has trained and certified more than 150 employees, reducing issue resolution time and improving customer satisfaction.