Case study

Agile transformation improves customer services for leading payroll provider


Leading payroll and human resources (HR) provider Paychex pairs innovative technology with flexible digital services to create self-service tools supported by industry specialists. Its agile transformation to adopt collaborative DevOps and continuous integration and delivery (CI/CD) practices led to a restructuring of its IT teams and optimization of service creation, testing, and delivery using Red Hat® OpenShift® Container Platform and other Red Hat products and services. Paychex’s teams now efficiently collaborate to create new services and updates for its customers, helping their end users focus on their core business by more easily submitting, accessing, and analyzing data for payroll, HR, and onboarding processes.