Today SugarCRM teams up with Red Hat Exchange (RHX). We’ve seen success in open source business models with over three million downloads of SugarCRM, 350 add on projects and 1,200 commercial customers in just three years and are excited about our work with Red Hat.

We’ve proven that you can have a strong, thriving and diverse community up the stack to the business applications market and Customer Relationship Management. The same benefits of openness, community and innovation that have driven open source along with a focus on engineering and quality as opposed to sales and marketing drives what we do at Sugar.

Interacting with broader communities and removing barriers to adoption is also what Red Hat Exchange (RHX) represents. It is an important addition in the way that customers can choose to get access to open source software. Now that way is accessible, safe and delivers long-term value. SugarCRM is one of the most widely deployed CRM solutions on the planet leveraging the power of the Internet and we think RHX adds to that winning formula.

Combined with Red Hat Network and Red Hat’s world class support services, our customers can focus on improving their customer interactions instead of issues such as installation and where to obtain support. The combination of SugarCRM and RHX will help businesses solve challenging customer-facing issues that they previously didn’t have the time, money or in-house skills to address.

For more information on RHX, visit here.

–John Roberts, CEO, chairman and co-founder SugarCRM