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Red Hat Innovation Awards

Centre for Railway Information Systems

Winning category: Infrastructure

Success story

CRIS books more, happier passengers with infrastructure powered by Red Hat

The Centre for Railway Information Systems (CRIS) runs a journey-planning application that's integrated with Indian Railway Catering and Tourism Corporate (IRCTC)'s online Internet ticketing system of Indian Railways. The current system serves travelers across the entire nation. And with increasing site traffic, the company expected data processing challenges, like a slow and often unresponsive booking system during peak times. CRIS turned to Red Hat® Enterprise Linux® and Red Hat JBoss® Enterprise Application Platform for reliability and scalability. Now, the Internet ticketing system, along with enhancements to CRIS' application, has reduced transaction response times and has processed a record high of more than 65,000 tickets during peak hours.

We look to Red Hat for technology leadership through updates and support that help us to improve our application turning so that we can give our customers the best possible experience.

Suneeti Goel, chief project engineer, Passenger Reservation System Group, Centre for Railway Information Systems

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