Automate your ServiceNow ITSM
IT Automation frees up teams from mundane day-to-day tasks so they can focus on what’s important - delivering value for your customers.
Learn more about adding speed, accuracy and accountability to ITSM service delivery.
Just in: Leader in The Forrester Wave™: Infrastructure Automation, Q1 2023
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The Business Value for ServiceNow ITSM
Ansible Certified Content Collection for ServiceNow ITSM bridges the gap between automation and business interfaces through certified, supported content for automating job scheduling, job templates, inventory and use management in the Ansible environment from the ServiceNow ITSM instance.
Ansible for ServiceNow ITSM increases speed and efficiency in completing service requests, while maintaining auditability and control with ‘closed-loop’ automation for a single source of truth.
Supported automation
Ansible automates the deployment and configuration of ServiceNow ITSM, reducing the time and effort required to manage and maintain the platform. It bridges the gap between automation and business interfaces through certified, supported content for automating job scheduling, job templates, inventory and use management in the Ansible environment from the ServiceNow ITSM instance.
Improved efficiency
By automating tasks, Ansible helps to streamline processes and improve the efficiency of IT operations. Rather than scrutinising and manually executing every change, Ansible Certified Content Collection for ServiceNow ITSM supports an integrated two-way flow of information. New automation workflows can be created faster, with a single course of truth established in the ServiceNow ITSM CMDB.
Reduced risk
Automating tasks helps to reduce the risk of errors and mistakes, improving the reliability and stability of the ServiceNow platform. Ansible for ServiceNow ITSM provides full, closed-loop automation for the opening, advancement and resolution of IT service management workflow items, ensuring that information on infrastructure is always up to date, accurate, useful and auditable.
Cost savings
In a world where organizations are continually asked to do more with less, manually performing routine tasks and complicated processes eats up both time and money. Automating tasks and reducing the time and effort required to manage and maintain ServiceNow ITSM means organizations can take advantage of IT cost savings, staff efficiencies, and improved productivity.
HOW-TO DEMO SERIES
How-to-Series: Ansible and ServiceNow Demonstration
In this video, you will learn all about:
- How can Ansible and ServiceNow work together
- Common use cases
- How the architecture looks like
- Demo and related code implementation with real-life scenarios
Transform and modernise IT service processes
Gain a single source of truth
Ansible for ServiceNow ITSM ensures that information on IT asset configurations is always up to date, accurate, useful and auditable. Learn how you can add speed, accuracy and accountability to service delivery by automating the opening, advancement and resolution of IT service management workflow items for a ‘single source of truth’ about IT assets.
Customer success story
Learn how Blue Cross and Blue Shield of North Carolina used Ansible Certified Content Collection for ServiceNow ITSM to handle automation and integration tasks. Working closely with Red Hat Technical Account Management, Blue Cross and Blue Shield NC sped up the development of automation workflows, enabling their IT teams to focus on higher priority objectives.
Experience self-paced, hands-on labs
Learn how Red Hat Ansible Automation for ServiceNow ITSM can help you solve actual IT challenges and helps free up time from manual, day-to-day tasks. These real-world, interactive learning scenarios provide you with a pre-configured Red Hat Ansible Automation Platform environment to experiment on.
The business value of IT Automation
Ansible Automation Platform provides an enterprise framework for building and operating IT automation at scale, from hybrid cloud to the edge. Read this analysis from IDC on how 9 organisations averaged a 667% ROI, 30% more efficient IT infrastructure management, and a 76% reduction in unplanned downtime after implementing RedHat Ansible Automation Platform.
