“It takes too long to get new software applications approved and delivered by IT.”
“The SaaS software I found better meets my needs than the IT-provided application.”
These sentiments from line-of-business managers are all too familiar to most senior IT decision makers today. The question is, how did the IT department go from being the revered provider of core business systems to being the perceived roadblock to innovation?
The answer is simple. The growing base of legacy technology has led to a complex datacenter infrastructure that has swallowed all the resources—both monetary and labor—that IT has to offer. “Keeping the lights on” for critical IT services consumes far too much time and effort, with precious little remaining to drive business innovation with new technologies at the speed the business requires.
This web book looks at the issues preventing IT from meeting the needs of lines of business and how senior IT decision makers can seemingly do the impossible: keep both the lights and innovation turned on.
In a Harvard Business Review survey, 57% of respondents say the CIO should drive innovation and strategy, but only 12% say their CIO actually does that.Read the Report