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451 Research: The role of AI in automating processes and decisions

In this Pathfinder report, 451 Research demonstrates the value of AI and business automation for digital transformation. 451 Research interviewed 593 business and IT leaders and found that 36% are prioritizing process automation. This report shows how to use AI and intelligent process automation to improve decision making and business process management. 451 Research found that 79% of respondents have AI strategies, which include plans to automate various business functions. Intelligent automation technology empowers business experts to build and enforce rules and policies throughout the enterprise application stack. This approach allows IT and business staff to free up time and resources for new digital innovation.