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Case study

Korean payment card company builds cloud platform for customer services

Description

Korean company Lotte Card sought to modernize its customer service system to better respond to rapid changes in market and customer demand by releasing new features and services faster. Using flexible platform technology from Red Hat, Lotte Card created a cloud-based environment for its customer service system. This agile environment has helped the company’s developers work faster and use big data insights to create personalized marketing experiences—at lower cost than the previous system.