Building, maintaining, and scaling your IT infrastructure is a complex task for even the most skilled individual or team. This is especially true for organizations that depend on SAP applications to manage their business. This is especially true for customers who need to meet the requirement to migrate SAP Enterprise Resource Planning (ERP) to today’s SAP HANA® and SAP S/4HANA® environments. SAP has set a 2027 deadline for maintenance availability, which makes migration a key priority for SAP customers.
We want to help you build a scalable, flexible, and intelligent foundation that sets you up to meet the SAP deadline and prepare for a future of innovation. A Red Hat® SAP Technical Account Manager (TAM) collaborates with your primary TAM, who is already knowledgeable about your software environment and the technologies you deploy. Your SAP TAM and primary TAM work together to optimize your use of Red Hat Enterprise Linux for SAP Solutions and related Red Hat technologies.
Key features and benefits
Your primary TAM and SAP TAM will collaborate to support your SAP migration today and in the future.
TAMs have insight into the Red Hat roadmap that can improve your organization’s deployment and patching plans, allowing you to take advantage of the latest enhancements in new and upcoming products.
TAMs promote your needs and interests within Red Hat’s engineering and product management teams. They will also elevate support tickets to ensure our engineers resolve any issues in your environment.
Early beta access
Not only does your TAM identify opportunities to impact future product direction, they’ll also walk you through the testing and validation process.
Partnership with SAP and other key technology vendors
Red Hat and SAP have been partners for over 20 years. Our TAMs work alongside SAP, as well as other technology partners, to ensure multivendor solutions are successful.
SAP TAMs provide a single contact for any support issues, streamlined resolution of incidents, and continued collaboration given their integration between Red Hat and SAP.
Complete your SAP migration with Red Hat
The SAP TAM offering is an add-on to the Red Hat Enterprise Linux® TAM. To learn more about Red Hat Technical Account Management, contact your Red Hat representative, talk to a Red Hatter or learn more about the TAM program on our website..