Unlock Innovation in Healthcare: Intelligent Process Automation

This whitepaper discusses how the healthcare industry is working to pursue their quadruple aim: improve population health, enhance patient experience, reduce costs, and improve the work life of clinicians. To help enterprises evaluate opportunities and mitigate risks of using AI for automation, IDC has developed the IDC AI-Based Automation Framework. The framework can serve as a basis for assessing data, algorithm, IT, and staffing requirements at the intersection of AI capabilities and use cases.