Red Hat Decision Manager
Red Hat® Decision Manager (formerly Red Hat JBoss® BRMS) is a comprehensive business automation platform for business rules management, business resource optimization, and complex event processing (CEP). Organizations can incorporate sophisticated decision logic into line-of-business applications and quickly update underlying business rules as market conditions change.
- For all support cases, standard business hours of coverage are either 9 a.m. to 6 p.m. (0900-1800) local time for North America or 9 a.m. to 5 p.m. (0900-1700) for outside North America. Standard business hours do not include weekends or local public holidays.
- Web and phone support channels.
- Unlimited support cases.