Success story
Atos helps U.K. government communicate better and improve services for citizens
Fast facts
- Industry: IT consulting & services
- Region: EMEA
- Headquarters: London, U.K.
- Company size: 100,000 employees
Overview
The United Kingdom's government departments need to quickly share information with each other, but many rely on phone calls, printouts, and faxes to transfer sensitive data. Atos, a digital services company, deployed Red Hat® middleware, platform, and management technology to build a solution that helps the U.K. government share information quickly, securely, and cost-effectively—and ultimately serve citizens better.
Atos is a Red Hat 2016 Innovation Awards WinnerAtos innovates with Red Hat
Atos, a digital services company, partnered with Red Hat to help U.K. government agencies share information quickly, securely, and cost-effectively.
The path to success
Challenge: Give government agencies an easier way to communicate
Sharing sensitive information via phone and fax can be time-consuming and expensive for U.K. government departments. These outdated methods can also result in longer wait times for citizens trying to access important services. Agencies needed a way to communicate seamlessly and securely to better serve citizens.
To improve communication, Atos created Canopy Digital Connect, a cloud-based, scalable Software-as-a-Service (SaaS) messaging solution that allows government departments to seamlessly share data in a secure environment.
Case study
Atos helps U.K. government communicate better and improve services
Solution: Build a better messaging system
Using Red Hat Fuse, Red Hat Enterprise Linux®, and Red Hat Satellite, Atos built Canopy Digital Connect, a Software-as-a-Service (SaaS) cloud solution, to help U.K. government agencies quickly, easily share information with each other.
“Choosing Red Hat gave us access to technical expertise. We received advice and support for defining and building the solution as we tried to do something that no one had done before,” said Richard Wilson, head of portfolio and strategy for systems integration at Atos United Kingdom and Ireland.
Results: Improved services for U.K. citizens
With Atos' new pay-per-use solution, U.K. government departments can significantly reduce their capital expenditures.
In addition, Atos' new solution can help central and local government agencies better understand citizens and offer more targeted services. For instance, the new Tell Us Once platform at the Department of Work and Pensions lets citizens register a death one time and inform multiple government agencies at once, instead of individually. The result: better support for citizens and more efficient government.