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Success story

Atos helps U.K. government communicate better and improve services for citizens

Atos

Fast facts

Industry: IT consulting & services
Region: EMEA
Headquarters: London, U.K.
Company size: 100,000 employees

Choosing Red Hat gave us access to technical expertise. We received advice and support for defining and building the solution as we tried to do something that no one had done before.

RICHARD WILSON, HEAD OF PORTFOLIO AND STRATEGY FOR SYSTEMS INTEGRATION, ATOS UNITED KINGDOM and IRELAND

Overview

The United Kingdom's government departments need to quickly share information with each other, but many rely on phone calls, printouts, and faxes to transfer sensitive data. Atos, a digital services company, deployed Red Hat® middleware, platform, and management technology to build a solution that helps the U.K. government share information quickly, securely, and cost-­effectively—and ultimately serve citizens better.

Atos is a Red Hat 2016 Innovation Awards Winner

Atos innovates with Red Hat

Atos, a digital services company, partnered with Red Hat to help U.K. government agencies share information quickly, securely, and cost-effectively.

The path to success

Challenge: Give government agencies an easier way to communicate

Sharing sensitive information via phone and fax can be time­-consuming and expensive for U.K. government departments. These outdated methods can also result in longer wait times for citizens trying to access important services. Agencies needed a way to communicate seamlessly and securely to better serve citizens.

To improve communication, Atos created Canopy Digital Connect, a cloud­-based, scalable Software-as-­a-­Service (SaaS) messaging solution that allows government departments to seamlessly share data in a secure environment.

Case study

Atos helps U.K. government communicate better and improve services

Solution: Build a better messaging system

Using Red Hat Fuse, Red Hat Enterprise Linux®, and Red Hat Satellite, Atos built Canopy Digital Connect, a Software-­as-­a­-Service (SaaS) cloud solution, to help U.K. government agencies quickly, easily share information with each other.

“Choosing Red Hat gave us access to technical expertise. We received advice and support for defining and building the solution as we tried to do something that no one had done before,” said Richard Wilson, head of portfolio and strategy for systems integration at Atos United Kingdom and Ireland.

Results: Improved services for U.K. citizens

With Atos' new pay-­per­-use solution, U.K. government departments can significantly reduce their capital expenditures.

In addition, Atos' new solution can help central and local government agencies better understand citizens and offer more targeted services. For instance, the new Tell Us Once platform at the Department of Work and Pensions lets citizens register a death one time and inform multiple government agencies at once, instead of individually. The result: better support for citizens and more efficient government.

Without proactive support, many ideas glimmer and die, and [our solution] could have been one of those. But by taking advantage of regular communications with Red Hat, we were able to combine knowledge and jointly develop our ideas to progress from proof of concept to SaaS faster.

RICHARD WILSON, HEAD OF PORTFOLIO AND STRATEGY FOR SYSTEMS INTEGRATION, ATOS United Kingdom and Ireland