Success story

FICO moves to the cloud to expand its customer base

FICO logo

Fast facts

Industry: Financial services
Region: North America
Headquarters: San Jose, CA
Company size: 2,400 employees

The cloud provides the perfect vehicle for reaching globally to a much larger customer base.

Dr. Stuart Wells, EVP, CHIEF PRODUCT AND TECHNOLOGY OFFICER, FICO

Overview

FICO, a data analytics software company, wanted to attract small- and medium-sized customers by expanding its solution from on-premise to the cloud. Using Red Hat® solutions, FICO became a Platform-as-a-Service (PaaS) provider and increased sales by US$10 million.

FICO powers innovative cloud solution with Red Hat

When FICO wanted to expand its analytics business, it used Red Hat OpenShift Container Platform to develop a PaaS offering that generated more than US$10 million in sales.

The path to success

Challenge: Build the right solution for smaller businesses

Small- and medium-sized businesses need just as much help managing their financial risk and fighting fraud as big businesses, but they often suffer because solutions don't fit their budgets or needs. FICO wanted to reach these customers, but knew that it needed to innovate to reduce costs and delivery time. “The cloud provides the perfect vehicle for reaching globally to a much larger customer base, and providing them solutions much more rapidly,” said Dr. Stuart Wells, executive vice president and chief product and technology officer at FICO.

Case study

FICO seeds the cloud: Red Hat OpenShift Container Platform powers innovative cloud solution

Solution: Deploy PaaS offering to serve organizations of all sizes

To expand beyond its on-premise solution, the company built FICO Analytic Cloud, a cloud delivery channel that provides customer access to tools and technology to create, customize, and deploy applications and services. “We needed a Platform-as-a-Service layer to do the automated provisioning and management and give us the security infrastructure that we needed,” said Wells.

Results: Expand business to new customers, increasing sales and improving time to market

Using the FICO Analytic Cloud, smaller businesses can take advantage of enterprise-grade tools to manage risk, fight fraud, and optimize operations. FICO now attracts a broader customer set, which generated an additional US$10 million in sales. The solution also improved time to market by 70%, reduced build times from days to minutes, and lowered storage costs by 60%. “Over the next five years, what I see happening is that we’ll start to attract customers that we’ve never attracted before,” said Wells. “We’ll have problems that we haven’t seen before, and we’ll have to innovate to solve those problems.”

We chose Red Hat because we needed to focus on decisioning and advanced analytics. We needed a PaaS layer to do the automated provisioning and management and give us a security infrastructure that we needed. It was a marriage made in heaven for FICO.

DR. STUART WELLS, EVP, CHIEF PRODUCT AND TECHNOLOGY OFFICER, FICO
The OpenStack word mark and the Square O Design, together or apart, are trademarks or registered trademarks of OpenStack Foundation in the United States and other countries, and are used with the OpenStack Foundation’s permission. Red Hat, Inc. is not affiliated with, endorsed by, or sponsored by the OpenStack Foundation or the OpenStack community.