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Success story

Swisscom modernizes IT, gives Swiss citizens a piece of the cloud

Fast facts

Industry: Telecommunications
Region: EMEA
Headquarters: Bern, Switzerland
Company size: 21,400 employees

Swisscom is committed to guiding our customers into the digital age. Being a partner for us really means that you’re engaged in the way we build our solutions, how we offer them to our customers, and how we develop them in the future. Red Hat is a pivotal partner in this mission.

STEPHAN MASSALT, vice president OF CLOUD, SWISSCOM

Overview

Swisscom, a leading Swiss telecom and IT services provider, wanted to adopt a cloud strategy to win new customers and compete globally. To succeed, Swisscom needed to transition to an open source environment to increase scalability, flexibility, and agility. With help from Red Hat® Consulting, Swisscom used Red Hat OpenStack® Platform and Red Hat Virtualization to build a cloud platform to better serve current—and future—customers.

Swisscom builds modern cloud solution with Red Hat

Telecom provider Swisscom built a secure, unified, and flexible cloud platform with Red Hat OpenStack Platform and Red Hat Virtualization to help guide customers into the digital age.

The path to success

Challenge: Simplify internal IT infrastructure to better serve customers

As a leading telecom provider, Swisscom’s survival depends on quickly delivering new applications to its customers. But its existing IT infrastructure used multiple platforms, which limited the company’s ability to expand its business and compete globally. Swisscom wanted to use open source solutions to simplify its internal cloud environment and enable quick, efficient app development to meet customer demand. “Swisscom is committed to guiding our customers into the digital age,” said Stephan Massalt, vice president of Cloud at Swisscom.

Case study

Swisscom builds OpenStack cloud possibilities with Red Hat

Solution: Build a flexible, scalable cloud solution

Swisscom turned to Red Hat to simplify its cloud environment into 1 platform using an Infrastructure-as-a-Service (IaaS) solution. In addition, Swisscom used virtual management tools to make it easier to add or integrate new components.

The open nature of Red Hat’s solution gives Swisscom the flexibility to add technology from new partners as business needs evolve. “Being a partner for us really means that you’re engaged in the way we build our solutions, how we offer them to our customers, and how we develop them in the future,” said Massalt. “Red Hat is a pivotal partner in this mission.”

Results: Deliver better customer service with a streamlined cloud solution

The simplified cloud environment brought speed, agility, and flexibility to Swisscom’s internal IT infrastructure. It also opened up new lines of revenue with quicker app development and secure offerings. For example, Swisscom recently launched MyCloud, a Dropbox-style app for residential customers that offers unlimited cloud storage. “We’ve given every Swiss citizen a piece of the cloud,” said Marco Hochstrasser, head of Cloud Platform Development at Swisscom.

Red Hat OpenStack Platform allows us to be flexible—in multiple senses. We can scale our clusters whenever we want, fully automate our deployments, and we have almost no downtime when we make changes in production.

MARCO HOCHSTRASSER, HEAD OF CLOUD Platform Development, SWISSCOM
The OpenStack word mark and the Square O Design, together or apart, are trademarks or registered trademarks of OpenStack Foundation in the United States and other countries, and are used with the OpenStack Foundation’s permission. Red Hat, Inc. is not affiliated with, endorsed by, or sponsored by the OpenStack Foundation or the OpenStack community.