- Industry: Financial services
- Region: North America
- Headquarters: New York City
- Company size: 13,700 employees
To succeed in the competitive financial services industry, MUFG Union Bank needed to upgrade its legacy IT infrastructure to deliver new applications faster. The bank partnered with Red Hat to build a private cloud solution that frees up IT resources, reduces application delivery time from months to hours, and improves customer service.
To stay ahead of the competition, financial services companies must quickly introduce new products and technologies that anticipate their customers’ changing needs. “Banking is highly competitive, and customers expect us to keep delivering more,” said Don O’Connor, a managing director for Union Bank, which has retail and commercial offices throughout the United States. To deliver new applications faster, the bank needed to upgrade its complex legacy technology to a new IT infrastructure.
In just 45 days, the bank created a private cloud solution to standardize and automate its processes. The upgraded IT infrastructure allows the bank to scale faster, offer technology enhancements quicker, reduce operational complexity, and automate application provisioning and deploying. “The openness and flexibility of the private cloud solution and the excellent support we receive … drove our decision to select Red Hat for our new IT infrastructure,” said O’Connor.
Deploying new applications used to take the bank 8–12 weeks. Now it's done in just a few hours. New applications are delivered faster, with better quality, improving service for internal and external customers. Also, engineers now have the time to focus on strategic initiatives, and the bank can scale its IT environment to meet critical business needs. “Red Hat solutions provide a platform for our future,” said O’Connor. “We consider Red Hat not just a vendor, but a trusted partner to our company.”