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The digitization of the customer experience has transformed banking business models, and online and mobile channels now dominate the way people access financial services. The resulting battle for customers between traditional models and digital-native disruptor models has become intense. At the same time, global regulators are increasing pressure by introducing open banking, bringing transparency in the provision of financial products and services.

However, the real challenges for building a successful digital banking channel are actually in data integration. In this webinar, we’ll cover how to:

  • Unify disparate customer data to enable a truly personalized and differentiated digital offering.
  • Scale and cope with the required increase in real-time data processing.
  • Innovate with speed and interact more securely with partner ecosystems.

Join our expert panel from Forrester, Red Hat, and Moneythor, along with a guest speaker from Standard Chartered Bank, as we explore the opportunities and challenges associated with accelerating digital innovation through the adoption of enhanced data integration technologies.

Sam Higgins

Principal Analyst, Forrester


Sam Higgins is a Principal Analyst at Forrester. Sam’s professional engagements in the private sector, as well as the state and federal government, assist him in addressing the unique technology challenges found in diverse industries such as financial services, healthcare, education, transportation, and mining. Sam's research focuses on business and IT alignment, CMO and CIO collaboration, and the employee experience for IT teams and technology leaders, as well as local and regional adoption of emerging technology and digital transformation. With more than 20 years of strategic and tactical experience in the application of information and communications technology (ICT), Sam helps achieve modern digital business outcomes for large, complex organizations.

Vincent Caldeira

Chief FSI Technologist, Red Hat APAC

Vincent Caldeira is a Chief Financial Services Technologist at Red Hat in APAC. In this role, he is primarily responsible for supporting financial services customers in defining their digital transformation roadmap while using Red Hat® thought leadership and engineering capabilities in the implementation of open standards, open source, and open architecture on their journey. With more than 11 years in the banking sector shaping target architecture and technology roadmaps, Vincent has driven talented engineering teams to build, integrate, and operate critical technology platforms. Vincent has also spent more than 6 years in the financial technology sector building an award-winning track record for delivering cloud-based, innovative software solutions in a startup environment. 

Olivier Berthier

CEO & Co-founder, Moneythor

Olivier Berthier is the CEO and Co-founder of Moneythor, a financial technology (fintech) company based in Singapore. Specializing in digital banking, data-driven personalization, and customer analytics, Olivier is a seasoned professional with more than 20 years of experience in banking technology and entrepreneurship. Olivier is passionate about helping banks and fintech firms bridge the gap between the production of actionable insights and their delivery to customers by engaging digital banking services. Prior to co-founding Moneythor, Olivier was Global Solutions Director at Misys (now Finastra), a leading banking software provider. Previous to that, he founded and was the CEO of NEOMAlogic, a company specializing in the development of digital front-end solutions for corporations and banks.

Ravishanker Vedaraman

Head, Technology, Retail Digital Channels, Standard Chartered Bank

Ravishanker Vedaraman is a technology head for retail digital channel at Standard Chartered Bank, Singapore. In this role, he is primarily responsible for delivery of digital journey across markets. With more than 20 years of financial services experience he is an accomplished digital transformation lead. As a passionate technologist Ravi is known for his ability to create, lead and motivate high performing teams. Ravi has rich experience in designing technology solutions for banking that enhances customer experience and self-service capabilities.