Why use Red Hat Consulting?

Success in today’s digital landscape relies on choosing the right technologies, implementing those technologies efficiently and effectively, and integrating them into your processes. And with the rise of artificial intelligence (AI) technologies, many organizations are embarking on new technological shifts to keep pace with the current business environment.

The good news is, you don’t need to do it alone. Experts, such as Red Hat® Consulting, can help you realize value and a return on your investment (ROI) more quickly. 

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The 3 pillars of Red Hat Consulting are:

• Expertise straight from the source. Red Hat Services teams communicate directly with Red Hat Support and product development organizations. Many of our consultants are also active contributors to the upstream open source communities from which Red Hat technologies are built, so they offer hands on expertise.
• A mentor-based approach. In true open source fashion, Red Hat Consulting shares the information you need to adopt Red Hat solutions safely and efficiently.
• Real-world training. Red Hat Training and Certification offers hands-on courses in emerging and foundational open source technologies. Receive real-world training and have the opportunity to work closely with our experts.

These pillars give you 3 crucial advantages:

• Building solutions faster. Red Hat Consulting helps you build proven solutions to your business problems quickly.
• Ability to innovate. Our mentor-based approach helps your teams develop the self-sufficiency needed to evolve.
• Advantage to scale. Embracing open source helps you develop your technology strategy to scale rapidly.

How these advantages manifest depends on your specific requirements. Below are some common organizational needs and use cases that Red Hat Consulting has supported. 

Adopting AI and machine learning (ML) technologies in a business setting presents several challenges, from selecting the right platform to deploying and managing AI/ML workloads efficiently.

Red Hat Consulting, through the Red Hat OpenShift® AI Pilot engagement, offers a comprehensive solution to these challenges using Red Hat OpenShift AI. We provide a unified platform for building, deploying, and managing ML models, on which you can access standardized libraries and tools, enhance compute resources, and facilitate the onboarding of data scientists.

Our tailored approach begins with architecture sessions, where Red Hat experts collaborate with your teams to understand their systems’ specific needs and integration points.

This phase is critical for identifying the right tools and configurations for an effective AI/ML platform. By focusing on deploying to multiple clusters and integrating with other data science tools, Red Hat Consulting helps you choose AI/ML solutions that are robust, scalable, and aligned with your unique requirements. This experience helps in choosing the appropriate configurations, integrating data systems, and configuring hardware accelerators such as graphics processing units (GPUs), creating a smoother deployment and better-optimized AI/ML workloads.

Following the initial setup, Red Hat Consulting offers continual support and customization based on your business objectives. This includes developing custom pipelines for model training, integrating data, and configuring ModelMesh with custom runtimes with our MLops Foundation engagement. Such customizations are vital for you to not only pilot your first ML model, but also to establish a strong foundation for future AI/ML projects. Our commitment to connecting cluster administration, infrastructure teams, and data scientists forms a core part of the engagement, helping prepare teams to maintain and expand their AI/ML capabilities.

This comprehensive support, combined with Red Hat's expertise in open source technologies, empowers organizations to effectively adopt AI tools, streamline their AI/ML operations.

By guiding you on the use of Red Hat OpenShift—our enterprise Kubernetes platform— and offering comprehensive DevOps insights, Red Hat Consulting provides a foundation for rapidly building, deploying, running, and managing applications across various environments with a single comprehensive and consistent hybrid cloud experience.

Red Hat is a long-time contributor to the upstream Kubernetes project and is a leader in cloud-native development. That experience, coupled with our mentor-based approach to consulting, means we prepare to develop applications and deliver them to market with more agility.

Our flexible deployment options let you choose your underlying infrastructure and determine the level of staff involvement so you can focus on strategic projects and building team skills, rather than managing your application platform. The result? You get improved applications more quickly.

Automation is shifting from a nice-to-have to a business imperative, and how you implement it is important. 

Red Hat Consulting can ease your automation journey by helping to install and configure Red Hat Ansible® Automation Platform and implement your initial automation use cases.

Then, we help expand automation across more domains and map out what your journey will look like as it evolves so you can plan for the future.

During planning, you get the guidance and proven practices to launch and advance enterprise-level capabilities. With expert help, you can streamline your automation workflows to create improved efficiency, innovation, and collaboration among teams. Red Hat Consulting develops processes unique to your organization to create mature automation content, and works with you to define a unified strategy. At the same time, Red Hat Training helps you close skill gaps and hones your team’s automation expertise.

Planning takes place in 3 phases:

1. Define your journey and develop automation to support cross-functional efforts. This includes gathering stakeholders to determine existing automation capabilities and identifying the systems in place that enable automation. As you begin to automate an initial set of workflows, you train your teams on DevOps culture and processes to help them adopt new technologies.
2. Expand automation into additional operational and business support systems. With an adoption pilot team, you can build your roadmap and look for opportunities to expand using repeatable methods. Following this, our adoption core team—pulled from across your organization—will help guide your teams. As you expand technology across your business, Ansible Automation Platform training helps onboard your key teams so they can gain efficiencies and accelerate automation.
3. Evolve and build adoption core teams dedicated to your optimization, collaboration, and growth. Advanced automation courses help your teams learn progressive automation techniques as you continue to scale.
   
   5 Steps to automate your business

If you want to modernize and optimize your operating environment by migrating to Red Hat Enterprise Linux®, we can get you there more efficiently.

Red Hat Consulting experts guide you to establish a clear modernization strategy and launching capabilities. This process includes a thorough analysis and planning phase where the team architects and implements pilot workloads within a standardized operating environment (SOE).

Our methodical approach lets you upgrade, standardize, or refactor workloads so your organization can modernize objectives more effectively. We also set training goals for your teams to prepare them for the transition. Focusing on platform familiarity and automation skills is crucial for navigating the complexities of modern IT infrastructures.

Our support extends beyond initial setup and optimization. Red Hat Technical Account Managers (TAMs) provide dedicated, personalized assistance. Their role is to maintain an efficient and optimized operating environment that has a security focus and aligns with your goals. Your TAM acts as a single point of contact that offers engineering expertise, strategic advice on technology and security, and advocacy within Red Hat. This not only helps keep your environment running smoothly, but also assists in problem solving and planning for future needs.

To complement the technical and strategic support, Red Hat Training provides training to empower teams with the knowledge and skills needed for long-term success.

Bringing in outside experts can be a challenge and unknown risks can be daunting. Red Hat Consulting works to eliminate risks and collaborate effectively with your teams to achieve your goals. Check out these real-world examples of companies that worked with Red Hat to achieve their digital transformation goals.

Verizon

In 2016, Verizon made progress toward its 5G transformation journey when it adopted Red Hat OpenStack® Platform for its 4G LTE network. Building on this success, the telecommunications operator decided to continue using an open source approach for its 5G transformation. Verizon sought out Red Hat as a collaborative technology partner to help in its transformation. To ensure quality assurance across the whole development chain, Red Hat embedded more than 50 consultants within Verizon's teams—in lab environments, working with production operations and engineers. 

Read the Verizon success story

Banco Galicia

Banco Galicia worked closely with Red Hat Consulting to build an AI-based intelligent natural language processing (NLP) platform. Red Hat OpenShift provides the on-premise platform with a reliable and highly available foundation, with the AI workloads deployed in containers to optimize inference processing. 

Read the Banco Galicia success story

Brightly

Brightly Software, a global provider of intelligent asset management solutions, wanted to support rapid growth by modernizing its IT foundation to become more robust and scalable. With support from Red Hat Open Innovation Labs and Red Hat Consulting, Brightly adopted Red Hat OpenShift Service on AWS as the platform for its modernization strategy. 

Learn lessons from Brightly’s efforts

Red Hat Consulting offers a complimentary discovery session where you can collaborate with our technical team to clarify goals and challenges and align key stakeholders in your organization on your business objectives, dependencies, and results of the desired solution.

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