Richard Hood, Senior Manager of IT Operations, and Chuck Payne, Systems Administratior, both from Travel Channel, talk about the evolution and challenges of content and technology on their website and television programs – and their use of Red Hat Enterprise Linux 5.2, data storage (SAN), applica
Hear from Dustin Black, Sr. Architect, Software-Defined Storage, Red Hat and Benjamin Turner, Principal Software Quality Engineer, Red Hat in this breakout session at Red Hat Summit 2017.
This video covers:
- How to open a support case
- Best practices for engaging and collaborating with support
- General recommendations for proactive, scalable support management