Telecommunications

Integrate, manage, and monetize services

Integrate OSS/BSS applications and systems with an API-based common infrastructure layer. Manage disparate systems and guarantee service assurance.

What is OSS/BSS?

Operations support systems and business support systems (often written as OSS/BSS) are separate, but closely connected, systems used by telecommunications service providers to support their services. OSS functions usually include service activation, provisioning and fault management. BSS functions typically include billing and customer relationship management (CRM) systems. OSS and BSS require close integration as service providers transform to become digital service retailers.

Service providers need to activate, monitor and manage incidents across business and operational systems to deliver new services and create positive customer experiences. This can be achieved by consolidating and modernizing IT and network systems to virtualized network architectures. Modernizing can lead to improved customer experience, opportunities for new revenue, and the potential for new business models. Red Hat offers service providers NFV service assurance and agile integration solutions for OSS/BSS.

Business of telecommunications


API-based agile integration for OSS/BSS

Learn how CSPs can use an API-based approach to integration to optimize legacy apps and systems, increase agility and scalability, and reduce maintenance costs.


API-centric integration

See how Red Hat Consulting helps you manage, connect, and scale your business initiatives with APIs.


API owners’ manual

Learn how successful API programs are built and managed, with best practices based on examples of successful API programs.

Technology for service providers


Cloud-native service assurance

Learn how Red Hat and MYCOM OSI help CSPs manage performance and service quality across hybrid networks.


Increase network service reliability

Find out how Red Hat and SevOne provide an NFV solution with service assurance to help CSPs to increase efficiency and agility, and improve customer experience.


API-focused approach to integration

Learn how to build an API-focused agile integration solution using messaging to microservices with tools designed to create cloud-based scalable solutions.

The products you need for integration

Red Hat 3scale API Management

A platform that makes it easy to share, distribute, control, and monetize your APIs with security for internal and external users.

Red Hat Fuse

A distributed integration platform that connects your infrastructure and enables integration experts, app developers, and business users to collaborate and independently develop connected solutions.

Red Hat AMQ

A flexible, small-footprint, high-performance messaging platform that delivers information reliably, enabling real-time integration and connecting the Internet of Things (IoT).

Red Hat OpenShift

An open, hybrid Platform-as-a-Service (PaaS) that lets developers quickly develop, host, scale, and deliver apps in the cloud.

Partners that support our OSS/BSS and integration solutions

Learn more about Red Hat’s integration solutions