Last week, one of my teammates related a conversation he'd had about how poor community manager job expectations are and, concurrently, how little they are getting paid.
What my colleague pointed out—correctly—is that a lot of the jobs listed out there that are called "Community Management" are really not anything close to what the job actually entails.
I've covered this before, back in July 2015. The actual title "Community Manager" is vague enough to get co-opted by many other occupations that think the whole collaborative/open thing is just a nice turn of marketing phrase.
Currently, the most prevalent conflation of the title and role is the use of the term Community Manager for tier-one support on various online forums. My inbox is full of emails from recruiters who saw "Community" in my LinkedIn profile and therefore assumed I would be perfect for managing an online gaming forum for Kandy Krush 5000 or somesuch thing.
To be fair, that would definitely be a possibility as a future career waypoint, because part of what a community lead does in their workday does involve working with community members on platforms like mailing lists, IRC, and online forums. Just as part of the day is involved with social media, blogging/CRM platforms, handling content in git... these are just some of the skills we use or have picked up in the course of our work here on the OSAS team.
But the best value in working with communities is not as a support staffer, or a marketer, or even a high-level governance planner. At least, not alone. The best value when working with communities is doing all or some of these things in such a way that you can let the community decide for itself what it wants to do and how it wants to grow.
When that happens, communities are at their best.
À propos de l'auteur
Brian Proffitt is Senior Manager, Community Outreach within Red Hat's Open Source Program Office, focusing on enablement, community metrics and foundation and trade organization relationships. Brian's experience with community management includes knowledge of community onboarding, community health and business alignment. Prior to joining Red Hat in 2013, he was a technology journalist with a focus on Linux and open source, and the author of 22 consumer technology books.
Parcourir par canal
Automatisation
Les dernières actualités en matière de plateforme d'automatisation qui couvre la technologie, les équipes et les environnements
Intelligence artificielle
Actualité sur les plateformes qui permettent aux clients d'exécuter des charges de travail d'IA sur tout type d'environnement
Services cloud
En savoir plus sur notre gamme de services cloud gérés
Sécurité
Les dernières actualités sur la façon dont nous réduisons les risques dans tous les environnements et technologies
Edge computing
Actualité sur les plateformes qui simplifient les opérations en périphérie
Infrastructure
Les dernières nouveautés sur la plateforme Linux d'entreprise leader au monde
Applications
À l’intérieur de nos solutions aux défis d’application les plus difficiles
Programmes originaux
Histoires passionnantes de créateurs et de leaders de technologies d'entreprise
Produits
- Red Hat Enterprise Linux
- Red Hat OpenShift
- Red Hat Ansible Automation Platform
- Services cloud
- Voir tous les produits
Outils
- Formation et certification
- Mon compte
- Ressources développeurs
- Assistance client
- Calculateur de valeur Red Hat
- Red Hat Ecosystem Catalog
- Rechercher un partenaire
Essayer, acheter et vendre
Communication
- Contacter le service commercial
- Contactez notre service clientèle
- Contacter le service de formation
- Réseaux sociaux
À propos de Red Hat
Premier éditeur mondial de solutions Open Source pour les entreprises, nous fournissons des technologies Linux, cloud, de conteneurs et Kubernetes. Nous proposons des solutions stables qui aident les entreprises à jongler avec les divers environnements et plateformes, du cœur du datacenter à la périphérie du réseau.
Sélectionner une langue
Red Hat legal and privacy links
- À propos de Red Hat
- Carrières
- Événements
- Bureaux
- Contacter Red Hat
- Lire le blog Red Hat
- Diversité, équité et inclusion
- Cool Stuff Store
- Red Hat Summit