Three pillars for simplifying servicing of customers in banking

Watch recording from 27 août 2019

Making operations more efficient is key to customer satisfaction internally and externally. While there are different approaches to making operations better, getting started can often be a daunting process.

In this webinar, learn:

  • A foundational approach to streamline processes.
  • Tips for evaluating, prioritising, and modernising operations.
  • How to break down barriers between the front office and back office.

Register now and start to generate net new operational efficiencies that decrease servicing friction.


Live-event date: Tuesday, August 27th, 2019 | 1 pm to 2 pm GMT+8

Justin Goldsmith

Senior Architect, Red Hat

Justin Goldsmith is a senior architect in Financial Services Consulting at Red Hat. He has expertise in building and deploying financial services solutions with an in-depth knowledge of the security, availability, resiliency, and compliance required of regulate Financial Services workloads.

At Red Hat, Justin has worked extensively on designing and building solutions with Fortune 500 banks. He focuses on continuous integration/continuous delivery (CI/CD) and DevOps, emphasizing automation benefits in each step of the software development life cycle. He often works with Red Hat® OpenShift®, successfully migrating legacy applications to containers and building net-new Red Hat OpenShift native applications. His diverse project background gives him a unique perspective helping his clients build sustainable applications that meet business objectives.

Sal Elrahal

Senior Architect, Red Hat

Sal Elrahal is a senior architect for Financial Service Consulting at Red Hat. Sal has spent over 6 years at Red Hat helping financial institutions create business value using open source middleware and cloud technologies. His expertise is creating and implementing strategic programs that include all phases of solving key challenges in digital transformation goals. He enjoys the puzzle of how people and process intersect to how detailed technology needs come together to attain the goal. His current role provides theopportunity to ensure that the delivery aligns to the strategic investments to transform the organization towards an omni-channel digital servicing model.

Prior to joining Red Hat, Sal worked as a developer across various fields and received his bachelors of science in computer science from the University of North Carolina at Chapel Hill.

Nelli Zinder

Senior Solution Architect, Red Hat

Nelli has over 18 years of experience in the IT industry with focus on the financial services. Her primary focus is technical thought leadership within large enterprise accounts in Australia, specifically in digital transformation and innovation.