Fast facts

Industry: Government
Business Challenge:
Region: North America
Location: Arlington County, VA

By establishing a fundamental understanding of end users and their needs, and then ensuring the Department of Defense gains the necessary software development skills to fulfill those needs, Open Innovation Labs helps the Department of Defense solve tough problems when other approaches might fail.


About the Company

The United States military consists of the Army, Marine Corps, Navy, Air Force, and Coast Guard. The United States military used development practices to create a new solution to improve squadron operations scheduling and flight training for its Marine pilots and aircrew.

Read the press release

Red Hat Open Innovation Labs human-centered design engagement helps Defense Innovation Unit teams achieve a digital, user first answer to a decade-old challenge

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The path to success

Opportunity: Advance scheduling and flight training logistics with new development practices

Through the Defense Innovation Unit (DIU), the United States military sought to improve squadron operations scheduling and flight training for its Marine pilots and aircrew by creating a new solution using modern, efficient development practices.

Case study

US military builds flight system at design-centered IT consultancy

Solution: Use design thinking and product development practices to create and test a new strategy

The DIU worked with Red Hat® Open Innovation Labs for an immersive, human-centered design engagement. During the first phase, Red Hat experts and Marine Corps participants worked together to define and validate a strategy for creating a new flight scheduling system. Activities focused on user-first design thinking and lean product development practices.

During the second phase, Air Force participants and Red Hat developed an initial demo version of the new product, supported by DevSecOps and continuous delivery (CD) approaches. Teams worked closely with Red Hat to build in-house expertise on open, collaborative culture and open source technology—such as creating and running microservices on OpenShift®.

Technology environment

Results: Change workflows with new flight scheduling system

After their Open Innovation Labs engagement, the Air Force team continued to independently design, validate, and build a minimum viable product for the new flight scheduling system, Puckboard. The team also integrated its existing DevSecOps tools and continuous delivery (CD) pipeline to automate security scans, testing, and deployment for this new solution.