Friday Five — October 16, 2015

The Net Promoter Survey (NPS) launched this week and will be open for 3 weeks. This is an opportunity for customers to share their candid feedback so that we can take steps to improve the experience our users have with us, our services and our products. Red Hat takes customer feedback seriously, and we encourage you to be an advocate for customer participation. The 'You Asked. We Acted.' page in the Red Hat Customer Portal acts as a central place for customers to see the improvements Red Hat has made based on their feedback from support cases, social media, NPS and more.

Security: This is generally the biggest concern for businesses when it comes to deploying an enterprise mobility solution. While Bring Your Own Device (BYOD) has brought so many benefits for businesses, including the likes of increased productivity and cost saving, it has also brought with it many security challenges. Adopting a BYOD strategy can lead to security risks, especially among enterprise CIO's. Keeping sensitive corporate information secure is critical and therefore you can't be too careful when it comes to BYOD... Focusing on managing apps rather than devices can tackle these security concerns. A good MAM (Mobile Application Management) solution will offer your enterprise flexibility and your IT department to apply different policies for different applications.

Red Hat Academy, an open source education program that provides hands-on curriculum, labs, performance-based testing, and educator training and support, is available to universities with the required technology and support environments in the Europe, Middle East & Africa (EMEA) region. Students leaving university certified in one or more Red Hat technologies can demonstrate to potential employers that they are conversant with certain Red Hat technologies. Those who join the Red Hat Academy and finish with a certification learn real-world skills, helping to prepare them for future development and jobs as IT professionals and developers. Materials for Red Hat Academy are available online.

Red Hat is a platinum collaborator in the 5th annual North Bridge Future of Cloud Computing Survey, conducted in partnership with Wikibon and multiple collaborating organizations to engage with cloud users, buyers and providers in a discussion around key issues that impact the industry's growth. Let your voice be heard by taking 5 minutes to complete the survey. Results will be announced on @FutureofCloud.

In recent years, cloud computing has delivered information technology managers a means to streamline their practices and reduce operating costs. Now, a new range of tools has emerged to help IT make the most of cloud's potential. Hybridization has opened new doors, as has the promise of open-source development. Taken together, the open hybrid cloud raises the bar for military cloud users. "Open hybrid cloud puts the control in the customer's hands, by avoiding supplier lock-in," said David Egts, chief technologist of Red Hat U.S. Public Sector... Open hybrid cloud is more than just conventional cloud with a few new bells and whistles added. It's a fundamental re-envisioning of the cloud concept.