When it comes to digital experiences in financial services, customer expectations have never been higher. In today’s competitive marketplace, a financial institution’s brand is built — or broken — on its customer experience. Your customers are comparing you with their last digital experience, whether it be your direct competitors, your near competitor, and even your non-competitors, such as Uber, eBay, WeChat, WhatsApp, or Amazon.
Successful financial institutions realize that in order to meet or even exceed these growing expectations, they must go beyond simply getting customers to use online or mobile banking as an add-on to existing products. Throughout the organization, the customer must be at the center of every business decision, driving the entire organization. Financial institutions should not simply react by building a defensive strategy against traditional and non-bank competitors. True success will be found by enabling better engagement through data-driven customer insights. In order to achieve this, your development teams need to think differently, using technologies and methods that have not historically been part of the corporate DNA, which will help you attract superb talent and ensure that you're constantly innovating.
Open source is the foundation for so much of the software innovation that has shaped financial services today. The technologies at the core of customer engagement, such as cloud, big data, and containers are all built on open source foundations, using open source operating systems, tools, and technologies. 95% of IT organizations use open source software as part of mission-critical IT portfolios—whether they know it or not. Demands for efficiency, agility, and innovation require organizations to always look for new technologies. But it's not just about the technology. No matter how amazing our technology is, it’s not enough.
Successful IT culture today is open source. Open source communities showed us that transparency and agility create better software. The culture of open source is moving beyond software to change all areas of our lives. Especially in financial services, leaders have demonstrated that adopting open source can help you be more efficient, agile, and innovative.
No one understands the power of innovation through open source better than Red Hat, and we are proud to have our SVP of Engineering, Matt Hicks as a speaker at The Open Source Strategy Forum on Wednesday, November 8 in New York City. This is a one-day conference for executives and senior technologists from financial services. We hope you’ll join us and hear of the insightful ways that technology, processes, and—perhaps most critically—culture of open source can help you to become a digital leader.
저자 소개
채널별 검색
오토메이션
기술, 팀, 인프라를 위한 IT 자동화 최신 동향
인공지능
고객이 어디서나 AI 워크로드를 실행할 수 있도록 지원하는 플랫폼 업데이트
오픈 하이브리드 클라우드
하이브리드 클라우드로 더욱 유연한 미래를 구축하는 방법을 알아보세요
보안
환경과 기술 전반에 걸쳐 리스크를 감소하는 방법에 대한 최신 정보
엣지 컴퓨팅
엣지에서의 운영을 단순화하는 플랫폼 업데이트
인프라
세계적으로 인정받은 기업용 Linux 플랫폼에 대한 최신 정보
애플리케이션
복잡한 애플리케이션에 대한 솔루션 더 보기
가상화
온프레미스와 클라우드 환경에서 워크로드를 유연하게 운영하기 위한 엔터프라이즈 가상화의 미래