The new retail playbook

Watch recording from 2018년 7월 31일

The new retail playbook

Join IDC and RedHat for a webinar that will help retailers create a new playbook for their business—a playbook aligned with today’s customer needs. Technology platforms and data are at the core of new architectures and new competencies that reduce overhead while improving IT agility and service levels.

Join us to learn about:

  • The new retail playbook.
  • Data at the core of new architectures and competencies that improve agility and responsiveness.
  • Analytics that drive actionable improvements to business performance.
  • How to write this new playbook that enables business to thrive.



Leslie Hand

vice president, Retail Insights, IDC

Leslie Hand, vice president of Retail Insights at IDC, is responsible for IDC's retail insights research direction. She leads research related to the digital transformation of retail omnichannel operations. Using IDC quantitative and qualitative data sets, Leslie works with retailers and technology providers to develop best practices and strategies that align to where they currently are and where they want to go.