Congratulations and welcome to the President’s Club! This is the time each year when we recognize our achievements and look forward to new, exciting opportunities in the coming year.

We’re delighted to invite you to join us in Maui, Hawaii to celebrate your accomplishments. Often referred to as the “best island in the world,” Maui will entice you with its excellent climate, rich culture, and amazing adventures. You’ll have plenty of time to relax, rejuvenate, and explore the scenic white beaches and warm Pacific waters. We hope you enjoy all we have planned!

While in Maui, you will be our guest at the Grand Wailea or the Wailea Beach Marriott Resort & Spa. Located on the pristine shores of Wailea Beach, these luxurious resorts are the perfect setting to unwind and celebrate your success.

Please take some time to read through this site. It contains important travel and program information as well as valuable tips—everything you need to make the most of your idyllic Hawaiian adventure.

Contact Information

If you have any questions or concerns, please contact:

Kristin Nordstrom
Manager, Events & Sponsorship
Corporate Marketing
Red Hat, Inc
Phone: 1 (919) 208–1862

Mary Catherine Cornick
Events Specialist
Corporate Marketing
Red Hat, Inc
Phone: 1 (919) 906-5195

For questions regarding air travel and registration please contact:
Paula Taylor at TS24
Email: rhpresidentsclub@ts24.com
Phone: 1 (855) 348–6334

Daily Agenda

Thursday, June 4

Daytime attire: Travel
Evening attire: Resort casual

Airport check-in

Make sure your luggage is checked through to Kahului Airport. The destination tag should read “OGG.”

Arrival at Kahului Airport

Members of the President’s Club travel staff will meet you at the airport. Please identify your luggage in the airport’s baggage claim area for the pre-tipped porters who will load it into transfer vehicles. Your travel staff will direct you to waiting transportation for your 30-minute transfer.

Check in at Grand Wailea or Wailea Beach Marriott Resort & Spa

You will need to check in at the front desk and provide a credit card, which will allow you to charge incidentals to your room. Please be aware that if you use a debit card, the hotel may place a small hold on your funds. If you are concerned, ask before offering your debit card. The hotel accepts American Express, Discover, MasterCard, and Visa. Pre-tipped bell staff will deliver your bags to your hotel room. From the front desk, you will be directed to the President’s Club Registration Desk to pick up program information.

Check in time at the Grand Wailea and the Wailea Beach Marriott Resort & Spa is 4:30 p.m. Depending on your arrival time, you may not be able to check into your room right away. We recommend that you pack any items you will need immediately upon your arrival in your carry-on luggage so you can fully enjoy the day prior to check-in.

8:00 a.m. - 7:00 p.m.
President's Club Hospitality Desk
Hotel Lobby

Check in at the President’s Club Registration Desk to receive your name badge, program materials, activity confirmation, and general resort information.

Afternoon at leisure

7:00 – 10:00 p.m.
President’s Club Welcome Reception
Grand Dining Room, Grand Wailea

Aloha! This evening, gather with fellow President’s Club guests to celebrate your arrival in Maui. Enjoy refreshing cocktails, delicious food, and lively entertainment.

Friday, June 5

Daytime attire: Casual
Evening attire: Resort casual

Breakfast at leisure utilizing cash allowance

9:00 – 10:30 a.m.
Associate Meeting
Haleakala Ballroom 2, Grand Wailea

Red Hat associates only; guests are not permitted.

9:00 - 10:30 a.m.
Guest Meeting
Haleakala Ballroom 3, Grand Wailea

Guests are encouraged to attend.

10:30 a.m. – 1:00 p.m.
Team building activity
Chapel Lawn, Grand Wailea

Red Hat associates and guests are encouraged to attend. Boxed lunch will be provided following the activity.

Afternoon at leisure

Dinner and evening at leisure utilizing cash allowance
Visit the President’s Club Hospitality Desk or the resort’s concierge desk for restaurant suggestions and reservation assistance.

Saturday, June 6

Daytime attire: Casual
Evening attire: Formal attire (suit and tie / cocktail dress or pants)

Breakfast at leisure utilizing cash allowance

Hosted Activity

The day is yours for relaxation or adventure during a hosted activity of your choice, compliments of Red Hat. Activity selections should be made during registration.

7:00 – 11:00 p.m.
Awards Dinner
Haleakala Ballroom 4-5, Grand Wailea

Tonight, join the President’s Club group for an elegant awards dinner to celebrate the accomplishments that brought you to Maui.

Sunday, June 7

Daytime attire: Casual
Evening attire: Resort casual

Pick up departure information

Please stop by the President’s Club Hospitality Desk sometime today to pick up information regarding departure procedures for tomorrow.


Departure information delivered

This evening, information regarding departure procedures for the next day will be delivered to your room.

Breakfast at leisure utilizing cash allowance

Day at leisure

The day is yours for relaxation or adventure.

Lunch at leisure utilizing cash allowance

4:00 – 6:00 p.m.
Farewell Happy Hour
Chapel Lawn,Grand Wailea

As your time in Maui comes to an end, gather once more with the President’s Club for drinks and lawn games.

Dinner at leisure utilizing cash allowance

Visit the President’s Club Hospitality Desk or the resort’s concierge desk for restaurant suggestions and reservation assistance.

Monday, June 8

Daytime attire: Travel

Breakfast at leisure with cash allowance

Luggage pickup

Place your luggage inside your room at the time designated on your departure information sheet. Your President’s Club luggage tags should be attached to each piece of luggage that you will be checking at the airport.

Hotel checkout

Please allow ample time to complete checkout procedures and to pay any incidental expenses on your room account. You may check out at the front desk or use the express checkout procedure provided at check-in.


You will be transferred to the airport and board your flight.

Trip inclusions

  • Round-trip economy class air transportation between your home city and Maui for you and your guest
  • All necessary transfers and baggage handling between Kahului Airport and the Grand Wailea on Thursday, June 4 and Monday, June 8
  • Hotel accommodations, housekeeping gratuities, and porterage at the Grand Wailea or the Wailea Beach Marriott Resort & Spa, Thursday, June 4 – Monday, June 8 (4 nights)
  • Two $200 Visa cards (for Red Hat associate and guest) to use for meals and activities at leisure
  • President’s Club Welcome Reception on Thursday, June 4
  • Team building activity on Friday, June 5
  • Awards Dinner on Saturday, June 6
  • One hosted activity for you and your guest on Saturday, June 6, selected during registration (e.g. spa appointment, golf, surf lesson, etc.)
  • Farewell Happy Hour on Sunday, June 7
  • All taxes and gratuities for hosted program events

Personal expenses

Items such as meals on your own, optional tours, and activities not included in your program, extra bar charges, items removed from your in-room refrigerator and/or minibar, telephone calls, faxes, gift purchases, room service, laundry, Internet access, and any other items not specifically mentioned as included are your responsibility.

Preparing for departure

Flight information

Please be aware that the use of full-body scanners may create long lines at your airport’s security checkpoint. Due to these increased security measures, you should plan to arrive at the airport at least two hours prior to your flight departure. Please reconfirm your schedule with the airline 24 hours prior to your departure and find out how early you should arrive at the airport.

If you did not print your boarding pass at home from the airline’s website, an agent will give you one when you check in at the airline desk. At that time, you will need to present a government-issued photo identification card. Keep your boarding pass and ID easily accessible, as you will need to present them at security and at your boarding gate.

Luggage: Carry-on

When packing, be sure to include all important and valuable items such as your identification, travel documents, jewelry, camera, and prescription medication in your carry-on bag. Also, pack a change of clothing in case your baggage is delayed.

Each passenger is permitted to carry one personal article (such as a purse or a briefcase) and one piece of luggage with them on the plane, provided the total dimension of the bag does not exceed 45 linear inches (length + width + height) and the weight does not exceed 40 pounds. The following restrictions apply for carry-on luggage:

  • Liquids: Remember to follow the 3-1-1 guidelines developed by the Transportation Security Administration (TSA): 3-ounce (or smaller) containers in 1 clear 1-quart plastic zip-top bag. You may carry on liquids purchased in the airport’s secure boarding area.
  • Medications: Always carry necessary prescription medication with you in your carry-on bag. Keep medication in its original container and declare to security officers.
  • Restricted items: In general, knives (including pocket knives), box cutters, and scissors are not allowed in carry-on luggage.

Air travel regulations established by the TSA are subject to change. For further information on permitted and prohibited items in checked and carry-on luggage, visit tsa.gov.

Luggage: Checked

Airlines have varying policies regarding checked baggage fees. Your luggage must adhere to the general limitations established by the airlines. In general, the following guidelines apply:

  • The total linear dimension of your checked luggage must not exceed 62 inches per bag.
  • The maximum weight per piece of checked luggage is 50 pounds.
  • You will be personally charged an additional fee by the airline for oversized or overweight luggage.

Luggage: Delayed, Lost or Damaged

Airline liability for lost luggage is limited; therefore, you may wish to consult your homeowners or renters insurance policy to see if your luggage is covered.

Here are some tips to help you avoid lost or delayed luggage:

  • Check in early
  • Leave contact information in each piece of luggage
  • Make your bags easily identifiable
  • Keep your baggage claim receipts

If you experience delayed, lost, or damaged luggage:

  • Report it immediately to the airline at your destination
  • Submit the baggage receipts given to you at check-in
  • Present a list of items packed, as well as any receipts for expensive items purchased during your trip

Luggage tags

Your President’s Club luggage tags will come in the mail as part of your pre-event packet. Please complete the name and address section and attach the tags to your luggage before leaving for the airport. These tags are essential in identifying you as a President’s Club guest to ground transportation personnel and hotel staff.

Medical precautions

It is always a good idea to consult your physician regarding your medical needs prior to departure. We also recommend packing all prescription medication in your carry-on luggage. Review your current medical insurance policies to determine what is covered away from home. If you are taking medication, we recommend that you carry a copy of your prescription plus a letter from your doctor in case you need additional supplies.

Travel documents

Citizens of the United States must have government-issued photo identification to travel to Maui. If you are not a U.S. citizen or you are traveling from a country outside of the United States, you will need to contact the appropriate foreign consulate to determine which travel identification documents you will need.

Please note: The legal name on your identification must exactly match the name on your airline ticket, including any middle name or middle initial.

Program particulars


Casual to resort casual attire will be appropriate during your stay in Hawaii. You may want to bring a light jacket or sweater for cooler evenings and air-conditioned restaurants. Formal attire (suit and tie / cocktail dress or pants) will be appropriate for the Awards Dinner, while resort casual will be suitable for most other functions. Don’t forget to bring along your bathing suit, sunscreen, sunglasses, cover-up, and a hat if you plan on spending any time on the beach or by the pool.

Formal: Business suits for men; cocktail dresses or dress suits for women

Casual: Relaxed clothing, shorts, collarless shirts, swimwear, sandals or comfortable walking shoes

Resort casual: Walking shorts or casual slacks and polo-style shirts for men; walking shorts, casual slacks, skirts or sundresses for women

Travel: Leisurewear, layers for varying temperatures and comfortable walking shoes


Red Hat has provided ample gratuities for all services and meals included in your program, including gratuities for baggage handling and housekeeping. When pursuing activities on your own, it is appropriate to tip for all services provided.

Hospitality Desk

A President's Club Hospitality Desk will be located at the Grand Wailea and the Wailea Beach Marriott Resort & Spa throughout your program. Your travel staff will be stationed there daily as a reliable source for answers to your questions and assistance with your needs. You are encouraged to check in at the hospitality desk daily for possible schedule changes and announcements.

Hours of operation
(times are subject to change)
Thursday, June 48:00a.m. – 7:00 p.m.
Friday, June 58:00 a.m. – 5:00 p.m.
Saturday, June 68:00 a.m. – 6:00 p.m.
Sunday, June 78:00 a.m. – 6:00 p.m.
Monday, June 88:00 a.m. – 5:00 p.m.

Name badges

A name badge will be provided for both you and your guest on site. Please wear it to all group functions in order to identify yourself as an important guest of President’s Club and to help the travel staff better serve you.

Travel funds and credit cards

The safest and easiest method of carrying money on your trip is in the form of a credit/debit card. The following credit cards will be honored by the Grand Wailea as payment for incidental items charged to your room account: American Express, Discover, MasterCard, and Visa.

If you will be traveling internationally, it is a good idea to alert your credit card company of your trip. Many companies have fraud protection programs that automatically freeze the account when it is used in a foreign country.


Maui, Hawaii

You are about to be enticed by Maui’s crystal shores, crashing waves, tropical climate, rich culture, and once-in-a-lifetime adventures. The island’s natural beauty, small-town charm, and endless outdoor pursuits have secured it a regular spot on the “Best Islands in the World” list by Condé Nast Traveler. It’s no wonder more than two million travelers visit the second-largest island in the Hawaiian chain each year and leave spellbound by vast stretches of beach, tropical sea creatures, and an immense panorama of untouched earth.

Island highlights

  • Millions of years ago, Maui emerged from the sea when volcanic eruptions formed two separate islands. The islands were joined when enormous lava flow from the West Maui Mountains filled the gap between two volcanoes. When the eruptions ceased, Maui was left with jagged peaks, green valleys, and the largest dormant volcano in the world, Haleakala.
  • Each region of Maui evokes a different feel. From the unspoiled coastline of the South Shore to the old whaling town of West Maui, it’s clear that history is deeply engraved here.
  • Maui is blessed with more miles of pristine swimmable beaches than any other Hawaiian island. Eighty-one accessible, sun-soaked beaches—with gold, white, red, and even black sands—dot the shoreline.


The official currency of Hawaii is the U.S. dollar. All major credit cards are widely accepted throughout the island.


Because of Hawaii’s wonderful multi-ethnic population, the food found here is influenced by the many different cultures that have inhabited the islands over the years. Using the readily available supply of fruits, vegetables, and fresh seafood, the cuisine is a fusion of Japanese, Chinese, Portuguese, and American dishes combined with traditional Polynesian cooking techniques. The result is Pacific Rim cuisine—a variety of beautiful dishes that are pleasing to both the eye and the palate. Pineapple is often a main ingredient in Hawaiian dishes, and is used to add delicious flavor to everything from pancakes to spaghetti sauce.

Electrical current

Hawaii uses the same current and plug type (120-volt, 60-cycles A.C.) as the mainland United States.


English is the main language of the Hawaiian Islands, but you will find some old Hawaiian words intertwined into the language. Hawaiian is a very simple language using only the five vowels and these seven consonants: h, k, l, m, n, p and w. Every syllable ends in a vowel. The accent always falls on the next-to-last syllable. The following are some commonly used Hawaiian words.

alohaal loh hahwelcome, love, farewell
wahinewah hee naywoman
kanekah nayman
luauloo owfeast
pupupoo poohors d’oeuvres
wiki wikiwee kee wee keehurry
mahaloma ha lothank you


While in Maui, you’ll find shopping venues ranging from contemporary malls to family-owned roadside stands. The open-air Shops at Wailea is home to more than 50 shops, including Louis Vuitton, Tiffany & Co., Banana Republic, and local boutiques. A trip to Lahaina, the original capital of the island and a major Pacific port for whalers in the 1800s, will give you the chance to explore the bonanza of souvenir shops and malls that make the city a major tourist attraction and Maui’s commercial hub. Hawaiian-made items, pineapples, and macadamia nuts make great gifts to take home to family and friends.

Time zone

Maui6:00 a.m.
Eastern Time (New York, D.C.)12:00 noon
Central Time (Chicago, Dallas, Memphis)11:00 a.m.
Mountain Time (Denver, Santa Fe)10:00 a.m.
Pacific Time (Los Angeles, Seattle, Las Vegas)9:00 a.m.


During your stay in Maui, you can expect temperatures to reach an average high of 86°F and an average low of 69°F.


Grand Wailea, A Waldorf Astoria Resort

Wailea Beach Marriott Resort & Spa