Policies and Guidelines

Appendix A

Purpose. This Appendix A is attached to and is incorporated into the Red Hat OpenStack Services Agreement (the "Agreement"). When a capitalized term is used in this Appendix without a definition, the term has the meaning defined in the Agreement.
Technical Support. The Free Services are provided for Your use and evaluation without any technical support. You may be able to submit questions or report bugs, but You should have no expectation that questions will be answered or that problems will be resolved.
Use Restrictions. Your use of the Service will be limited to a certain amount of compute capacity (including memory, storage, bandwidth etc). Red Hat may in its sole discretion increase or decrease the applicable levels of the Free Service from time to time,