RECURSOS

Cablevisión improves event processing for more efficient services

Descrição

Cablevisión, a cable and internet service provider, wanted to improve the accuracy, costs, and speed of events processing for its hybrid fiber-coaxial (HFC) network and systems. With help from Red Hat® Consulting, the service provider deployed Red Hat JBoss® Fuse to aggregate and enrich network-generated event data and Red Hat Decision Manager (formerly Red Hat JBoss BRMS) to process events based on business rules and identify defective components. As a result, Cablevisión reduced staffing needs and increased service quality and uptime, resulting in improved customer satisfaction.

Detalhes

Tipo:
Case study
Formato:
PDF
Tamanho do arquivo:
2.78 MB
Atualizado: