欢迎访问红帽

了解您身边的最新技术讯息

了解全世界红帽客户的最新动态:

资源

CBTS enhances customer service with Red Hat CloudForms

内容简介

Based in Cincinnati, CBTS provides IT and communications solutions to midsize and enterprise businesses. As a wholly owned subsidiary of Cincinnati Bell, CBTS prides itself on its culture of innovation, agility, and continuous learning. The company wanted to replace its homegrown cloud platform with a solution that would accommodate complex customer requirements without increasing operational costs. By deploying Red Hat® CloudForms, CBTS created a self-service provisioning portal for its current managed service cloud offering. The company automated and streamlined customer support processes and standardized its managed services offerings, increasing efficiency by 65%, improving time to market by 200%, and accelerating sales cycles by 100%.

详细信息

类型:
Case study
更新版: