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Knowledge, support and advice are critical elements of any technology company's delivery model. Red Hat, the expert in Linux, is also the leading provider of Linux services. Red Hat Global Client Services is divided into three key service areas.
Corporate IT managers know the challenges of introducing and maintaining new platforms and applications. Red Hat's consultants and engineers bring substantial experience in a number of areas of expertise to enable solutions that leverage Red Hat Enterprise Linux. Red Hat Professional Services offers a full set of consulting services for each phase of an IT deployment from assessment and implementation right through to upgrade planning. GPS also offers custom engineering and support services for a wide range of technologies, including the GNUPro suite of development tools, the Cygwin Linux emulation package, and custom embedded Linux solutions for a variety of target platforms.
Global Learning Services offers a rich array of hands-on training courses worldwide to meet the diverse training needs of Red Hat's customers. Certifications include Red Hat Certified Technician (RHCT), Red Hat Certified Engineer (RHCE) and the newly launched Red Hat Certified Architect (RHCA). Courses span topics such as system administration, advanced enterprise deployment, development, and security.
Global Support Services, Red Hat's around-the-clock open source software support group, provides highly-acclaimed production support as part of every Red Hat soft subscription. GSS also provides additional premium services such as Technical Account Managers (TAMs) and Developer Support packages.
