Technical Account Management

At Red Hat, we don't just want to sell you software. We want your enterprise to grow and thrive using Red Hat® solutions. Which means making sure you're getting the most out of them. That's why we created the Red Hat Technical Account Management (TAM) program.

Get the most out of your Red Hat solutions

Red Hat Technical Account Managers are specialized product experts who work with you to ensure that your Red Hat enterprise solutions meet and evolve with your business needs. Your TAM has in-depth knowledge of your unique technical environment, industry best practices, and current and future Red Hat solutions. This valuable ally collaborates with you on strategic planning for successful deployments and connects your team to Red Hat's internal and partner networks to help you realize optimal performance and growth.

TAM benefits

  • Build a direct relationship with a senior technical adviser and advocate who has in-depth knowledge of your technical environment.
  • Prevent issues before they arise with proactive planning, regularly scheduled technical reviews, and on-site visits.
  • Gain visibility into current and future Red Hat products to plan for and meet your long-term technology goals.
  • Get priority access to product-feature requests and fixes.
  • Execute your technology initiatives more efficiently.
  • View the brochure on the benefits of Red Hat TAM engagement 

Find the Red Hat TAM service that's right for you

Choose based on your infrastructure and product-specific needs:

  • Red Hat Enterprise Virturalization Technical Account Management: Guidance on expanding your virtual environment.
  • Red Hat Enterprise Linux Technical Account Management: Recommendations and best practices for optimizing your operating system for your workloads.
  • Red Hat Enterprise Storage Technical Account Management: Guidance on expanding your storage capacity, redundancies, and best practices.
  • Red Hat Cloud Technical Account Management: Recommendations and architectural reviews for hybrid and public cloud environments.
  • Red Hat Middleware Technical Account Management: Recommendations and architectural reviews to help speed your application development and deployment cycles.

Learn more