Red Hat Announces Framework for Enterprise Systems Management


United States, January 23, 2003

Red Hat extends the functionality of management features, adds new level of depth to Linux as a reliable platform for enterprise computing

To date, Red Hat Network has been been well received with many enterprise subscribers relying on the service for automated software delivery and management, a normally tedious and manual process that drains IT resources. Additionally, enterprise-class subscribers using Red Hat Network Satellite Server have reaped the benefit of faster, more secure updates while utilizing less bandwidth. With the latest platform development, customers will have reliable, secure systems management for every aspect of their enterprise Linux deployment.

"Systems management is normally pretty painful and costly," said Scott Clark, director of IT at SITEL, a leading direct marketing corporation. With Red Hat Network Satellite Server, we effectively manage significantly more Linux systems with fewer resource as compared to our UNIX systems."

The addition of the Red Hat Network systems management framework expands functionality to include: Device monitoring, trend analysis and service level availability reporting and automated fault management.

Unlike other enterprise systems management applications, Red Hat Network's monitoring functionality requires no agent based probes and is a complete system that includes a robust fault management engine. The system was designed from the ground up to address distributed computing environments that are currently being used in a large number of enterprises. Red Hat Network's monitoring is driven via a browser-based environment for anywhere, anytime access and can be installed in enterprise settings in days.

"With 100% uptime Service Level Agreements provided to our customers, we expect extraordinary performance from the technologies utilized to monitor and manage applications, systems, and networks," said John Rowell, vice president of Operations & Engineering for OpSource Inc., a leading provider of outsourced, on-premises and private-labeled IT infrastructure services. "Red Hat's monitoring and reporting capabilities stand out in the industry as a feature-rich monitoring solution that is reliable and can handle the rigorous requirements of today's IT environments."

"As Linux continues its momentum in the enterprise's business critical applications arena, management becomes increasingly important in building a comprehensive solution," said Paul Cormier, executive vice president of Engineering at Red Hat. "The next logical step in this maturing platform is to provide refined, comprehensive systems monitoring. The Red Hat Network framework will enable us to deliver a new level of systems management depth for enterprise infrastructures."

For more information on Red Hat systems management, please visit or call 866-2-REDHAT.

For more information on Red Hat Command Center, please visit

About Red Hat, Inc.

Red Hat, the world's leading open source and Linux provider, is headquartered in Raleigh, NC with satellite offices spanning the globe. Red Hat is leading Linux and open source solutions into the mainstream by making high quality, low cost technology accessible. Red Hat provides operating system software along with middleware, applications and management solutions. Red Hat also offers support, training and consulting services to its customers worldwide and through top-tier partnerships. Red Hat's open source strategy offers customers a long term plan for building infrastructures that are based on and leverage open source technologies with focus on security and ease of management. Learn more:

Forward-Looking Statements

Forward-looking statements in this press release are made pursuant to the safe harbor provisions of Section 21E of the Securities Exchange Act of 1934. Investors are cautioned that statements in this press release that are not strictly historical statements, including, without limitation, management's plans and objectives for future operations, and management's assessment of market factors, constitute forward-looking statements which involve risks and uncertainties. These risks and uncertainties include, without limitation, reliance upon strategic relationships, management of growth, the possibility of undetected software errors, the risks of economic downturns generally, and in Red Hat's industry specifically, the risks associated with competition and competitive pricing pressures, the viability of the Internet, and other risks detailed in Red Hat's filings with the Securities and Exchange Commission, copies of which may be accessed through the SEC's Web site at

LINUX is a trademark of Linus Torvalds. RED HAT is a registered trademark of Red Hat, Inc. All other names and trademarks are the property of their respective owners.