Shipping Information

Please note: Subscriptions purchased on redhat.com are applied to the Red Hat Network account that is logged in when the purchase is made.

Please note that orders are only shipped out on regular business days (Monday-Friday) and that all orders placed after 12PM (U.S. Eastern) will ship the following business day.

Orders placed during the following holidays will not be shipped until the next regular business day:

Thanksgiving November 22-23, 2012
Christmas December 24-25, 2012
New Years Day January 1, 2013

These limitations only apply to shipments and not to deliveries. Orders placed prior to these holidays may be delivered during these dates depending on carrier schedules.

Shipping Restrictions

Red Hat is able to ship products (physical product sent via mail or shipping service) to the following countries:

United Arab Emirates, Argentina, Austria, Australia, Belgium, Bolivia, Canada, Switzerland, Chile, Colombia, Costa Rica, Czech Republic, Germany, Denmark, Spain, Finland, France, United Kingdom, Greece, Hungary, Ireland, Israel, Italy, Japan, Republic of Korea, Luxembourg, Mexico, Malaysia, Netherlands, Norway, New Zealand, Philippines, Poland, Puerto Rico, Portugal, Sweden, Singapore, Taiwan, Ukraine, Virgin Islands, Yugoslavia.

Red Hat is able to provide electronic products (product via download) to all countries except the following:

Cuba, Iraq, Iran, North Korea, Libyan Arab Jamahiriya, Sudan, Syrian Arab Republic

Red Hat is currently unable to ship products or provide electronic products to the following countries:

Cuba, Iraq, Iran, North Korea, Libyan Arab Jamahiriya, Sudan, Syrian Arab Republic

Shipping Costs

Destination Method Delivery Time Charges
USA FedEx Ground 1-5 business days* Starting at $4.56
USA FedEx Express Saver 3 business days* Starting at $6.27
USA FedEx 2Day 2 business days* Starting at $8.49
USA FedEx Standard Overnight Next Day by 3:00pm* Starting at $11:46
USA FedEx Priority Overnight Next Day by 10:30am* Starting at $14.73
International FedEx International Priority 1-3 business days* Starting at $35.07**

* Actual delivery times may vary based on product availability and delivery option.

** International shipping prices do not include charges for customs and import duties. See Customs Information below.


Customs Information

You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and can not predict what they may be.

Customs policies vary from country to country; if you need an estimate of these charges, please contact your local customs office for further information.