Red Hat Increases Internet Service Offerings with Red Hat Certified Service Provider Program (RHCSP)

Research Triangle Park

United States, November 8, 2000

RHCSP Introduces Global Partnership Program to Accelerate Successful Development, Deployment and Management of Red Hat Linux Solutions

Red Hat, Inc. (Nasdaq:RHAT), a leader in developing, deploying and managing open source Internet infrastructure solutions, today announced the Certified Red Hat Service Provider Program (RHCSP), a comprehensive, integrated service offering for service providers and Web hosting providers. Red Hat's RHCSP offers specialized consulting, technology and support services to meet the business-critical needs of Internet Service Providers (ISPs), Application Service Providers (ASPs) and Web hosters and their customers who demand the highest level of reliability and security for their Internet infrastructure solutions.

Using Red Hat Linux technology and Red Hat Network, Red Hat CSP delivers 24x7 critical status support, offers back-up systems administration as well as maximum server availability and systems management to service providers. In addition, these service offerings include on-site consulting, access to early Red Hat beta programs, as well as Level 3 bug fixes and workarounds, assuring service providers and web hosting companies of a sustainable platform for their mission critical Internet infrastructure. RHCSP members also gain access to Red Hat OS and Network roadmaps, allowing them to directly participate in the development of new OS features and service offerings.

"Dell PowerEdge and PowerApp servers running Red Hat Linux are a powerful combination for customers looking for a robust hosting platform," said Tim Mattox, vice president of DellHost. "By participating in Red Hat's Certified Service Provider Program, DellHost builds upon this platform to deliver additional value to our Linux-based customers."

"Interland feels it is critical to continue to closely align ourselves with the company setting the standards for the Linux platform," said Ken Gavranovic, president and CEO, Interland, Inc. "As a leading worldwide provider of Web hosting on the Red Hat Linux platform, we believe this program will help customers identify those providers who exemplify expertise with Red Hat Linux."

"Interliant is pleased to be a Red Hat Certified Service Provider partner and to offer the benefits of these enhanced support solutions to our dedicated server customers, said Mike Hall, Product Manager, Interliant, Inc. This alliance will further our ability to assist customers in getting the maximum benefit from their online presence."

"With the Red Hat CSP Program, service provider partners benefit from the open source expertise of hundreds of developers, who support and build solutions that can be modified and scaled to meet a customer's needs in a manner unlike any other operating system," said John Finan, Global Market Manager of Red Hat. "Using Red Hat Linux and customer input, Red Hat CSP Program will decrease the time to market while insuring optimal uptime and system performance and security for core solutions for ISPs, ASPs and Web host companies."

Participants in the Red Hat Certified Service Provider Program include DellHost, Interland, Inc., Interliant, Inc. and NewRiverNet Communications.

About Red Hat Global Services
Red Hat Global Services sets a new standard for mission critical services for Linux-based operating system solutions. With more than 350 expert consultants and 300 Linux developers worldwide, Red Hat and its partners offer Red Hat Linux consulting services including 24x7 server support, Level 3 bug fixes and platform maintenance, TAO services and real-time systems management through Red Hat Network. Red Hat Linux-based IT operations can select from initial installation assistance up to comprehensive, ongoing outsourced management of their Linux-based Internet infrastructure. Red Hat offers all the services needed to successfully develop, deploy, and manage Linux solutions in today's rapidly growing communication providers.

About Red Hat, Inc.

Red Hat, the world's leading open source and Linux provider, is headquartered in Raleigh, NC with satellite offices spanning the globe. The most trusted name in open source, CIOs and other senior-level IT executives have ranked Red Hat as the industry's most valued vendor for two consecutive years in the CIO Insight Magazine Vendor Value study. Red Hat is leading Linux and open source solutions into the mainstream by making high quality, low cost technology accessible. Red Hat provides operating system software along with middleware, applications and management solutions. Red Hat also offers support, training and consulting services to its customers worldwide and through top-tier partnerships. Red Hat's open source strategy offers customers a long term plan for building infrastructures that are based on and leverage open source technologies with focus on security and ease of management. Learn more: http://www.redhat.com

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Forward-Looking Statements

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