Red Hat Expands E-Commerce Offerings

New Orleans

United States, December 6, 2000

Includes Enterprise-Class Support and Training for Apache-Based Web Systems

Red Hat's new enterprise-class support services provide several levels of guaranteed response times, including 1-hour emergency response and 24x7 support to match the diverse business needs of the global Internet community. Support for web server installation, troubleshooting, and configuration issues, including SSL, is provided and is available by telephone and on-line. Per-incident telephone support during normal business hours is also available.

"Red Hat's recent acquisition of C2Net Software and the Stronghold Secure Web Server product puts us in the position to deliver a single point of contact for an integrated web server/e-commerce OS," said Bob Cymbalski, VP of Product Management, Red Hat, Inc. "Combined with the 24x7 Red Hat services and support required for mission-critical systems and applications, Red Hat's Stronghold offerings meet the needs of the most demanding IT environments."

Training Courses for Apache
The new service offerings also include advanced training for web server systems administration with the Apache and Red Hat Stronghold secure web servers. This 4-day course adds to Red Hat's already well-established training and certification programs. In this course, students learn skills such as incorporating CGI handlers, SSL security, dynamic content, and customization via modules. Pre-requisites are Red Hat's RH253 or RH300 courses, or equivalent experience administering UNIX or Linux systems.

Red Hat Stronghold Secure Web Server
Red Hat Stronghold Secure Web Server is based on the most current, open source Apache technology -- the preferred platform for web serving worldwide, with more than 60% of the worldwide web server market according to Netcraft Apache technology delivers the ideal price and performance standard for secure web server operations, through bulletproof design and enterprise scalability derived from ongoing open source collaboration by the world's leading developers. For more information, please see

About Red Hat, Inc.

Red Hat, the world's leading open source and Linux provider, is headquartered in Raleigh, NC with satellite offices spanning the globe. The most trusted name in open source, CIOs and other senior-level IT executives have ranked Red Hat as the industry's most valued vendor for two consecutive years in the CIO Insight Magazine Vendor Value study. Red Hat is leading Linux and open source solutions into the mainstream by making high quality, low cost technology accessible. Red Hat provides operating system software along with middleware, applications and management solutions. Red Hat also offers support, training and consulting services to its customers worldwide and through top-tier partnerships. Red Hat's open source strategy offers customers a long term plan for building infrastructures that are based on and leverage open source technologies with focus on security and ease of management. Learn more:

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Forward-Looking Statements

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