Red Hat Appoints New Global Services Head

Raleigh

United States, August 18, 2004

Kate Johnson named Vice President of Services to guide customer experience and scale business.

Red Hat, Inc. (Nasdaq:RHAT), the world's premier open source and Linux provider, today announced the appointment of Kate Johnson as Vice President, Services. Johnson possesses over 13 years of client service experience, from sales through delivery. Her experience ranges across several industries, mainly focusing on helping organizations manage through significant change and transformation. Johnson will be responsible for delivering Red Hat's training, support and consulting services globally.

Prior to joining Red Hat, Johnson was Managing Director in charge of Investment Banking Division Technology and Logistics at UBS Investment Bank. Other experience includes several years as a senior practitioner in Management Consulting with focus on business transformation programs at Deloitte Consulting Group.

"Red Hat's subscription model is a great value for the customer and unique in the industry," said Kate Johnson, Vice President of Services. "I'm looking forward to this amazing opportunity to help Red Hat achieve its goal of delivering superior technologies and service at a lower cost."

"Customer experience is the top global priority for our organization," said Joanne Rohde, Executive Vice President of Global Operations at Red Hat. "By building out a world-class services organization with seasoned executives like Kate Johnson and working with our strategic partners, I'm confident Red Hat will exceed customer expectations."

Johnson's new position is effective immediately. She will be based at Red Hat's headquarters in Raleigh, NC. For more information on Red Hat please visit http://www.redhat.com.

About Red Hat, Inc.

Red Hat, the world's leading open source and Linux provider, is headquartered in Raleigh, NC with satellite offices spanning the globe. Red Hat is leading Linux and open source solutions into the mainstream by making high quality, low cost technology accessible. Red Hat provides operating system software along with middleware, applications and management solutions. Red Hat also offers support, training and consulting services to its customers worldwide and through top-tier partnerships. Red Hat's open source strategy offers customers a long term plan for building infrastructures that are based on and leverage open source technologies with focus on security and ease of management. Learn more: http://www.redhat.com

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