Red Hat announces support services into Central Europe, Eastern Europe and Russia through VDEL Limited


United States, April 27, 2005
Red Hat, Inc. (Nasdaq:RHAT), the world's leading provider of open source solutions to the enterprise, today announced expanded support services for key developing markets in Central Europe, Eastern Europe and Russia (CER). The services are being provided by VDEL Limited and VDEL Alliance Partners in the region in cooperation with Red Hat.

"Linux adoption is accelerating in developing markets such as the CER and local-language support is vital," said Werner Knoblich, Director of EMEA, Red Hat. "Our expertise in Linux support, combined with the VDEL Alliance for local language support, ensures that customers will quickly be able to migrate solutions to Red Hat Enterprise Linux."

VDEL and its VDEL Alliance members will be introducing Red Hat support services into the CER during the next 2 months.

1. Geographies: Support will be available in 23 countries in the CER.

2. Access: Customers will be able to contact support services via local telephone numbers in the countries.

3. Language: Services will be offered in the selected local language.

4. On-Site: Customers will have the option to purchase on-site delivery of services.

"There is increasing demand for Open Source solutions from Red Hat in the CER," said Milan Prohaska, Managing Director, VDEL. "We are pleased to be adding regional support services to meet this demand."

Visit for a complete list of countries where VDEL and VDEL alliance members are available for product and training services.

About VDEL Limited.

VDEL GmbH, headquartered in Vienna Austria, is the leading IT Services Distribution company in the territory of Central Europe, Eastern Europe and Russia. IT Services that VDEL delivers, using most advanced new technology methods, include 24 by 7 product implementation and configuration support, products translation and localization with maintenance of updates and upgrades, education and hands-on training, examination,marketing and sales support. VDEL provides and distributes these and other related services through our local value-add partner network that helps customers increase their productivity using selected vendor and open source products.

About Red Hat, Inc.

Red Hat, the world's leading open source and Linux provider, is headquartered in Raleigh, NC with satellite offices spanning the globe. Red Hat is leading Linux and open source solutions into the mainstream by making high quality, low cost technology accessible. Red Hat provides operating system software along with middleware, applications and management solutions. Red Hat also offers support, training and consulting services to its customers worldwide and through top-tier partnerships. Red Hat's Open Source strategy offers customers a long term plan for building infrastructures that are based on and leverage open source technologies with focus on security and ease of management. Learn more:

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For more information, please contact:

For Red Hat: Andi Lustak, Axicom, +44 20 8392 4058,

For VDEL: Greg Bogochwalski , +43 1 478 75 08,