Red Hat Receives Honors for Services in Europe


United States, September 19, 2005

Swedish Computer Society awards Red Hat award for customer service.

Red Hat Inc. (Nasdaq: RHAT), the world's leading provider of open source solutions to the enterprise, has won recognition from the Swedish Computer Society for its high level of customer care in a gala ceremony in Stockholm's City Hall.

Red Hat was named the winner in the 'platform category' after achieving outstanding results in the annual Swedish Computer Society customer satisfaction survey. The survey, conducted by IT-barometer on behalf of the Swedish Computer Society, covers all Swedish companies with over 200 employees, representing 80% of the total IT budget in the Swedish market.

"The Swedish Computer Society aims to promote and reward companies that have distinguished themselves from competition with remarkable customer satisfaction. Red Hat, which has even improved its score since last year, is one such company that performs consistently well," said Inger Gran, Director of the Swedish Computer Society.

Growing strategic interest for open source in Sweden

"We have seen an emerging trend this year where interest in open source in the Swedish market is clearly growing. We can also say that this is driven largely by the public sector and businesses with over 1000 employees", commented Hans Werner, President of the IT-barometer, who conducted the survey.

"Red Hat is very proud that our customers continue to acknowledge our commitment to delivering high-value, reliable and secure open source solutions," said Werner Knoblich, VP EMEA. "Our customers' testimonials demonstrate that open source provides great value and through Red Hat's subscription model they are able to realise cost savings, performance gains and ensure that systems remain secure, reliable and up-to-date."

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